Quality Supervisor

Responsibilities

• Lead daily quality assurance activities to ensure products and services meet customer, regulatory, and company requirements.
• Serve as a key leader in maintaining and improving the company’s ISO Quality Management System (QMS).
• Coordinate and lead internal audits, external audits, customer audits, and certification audits.
• Drive root cause investigations using structured problem-solving methodologies such as 8D, 5 Why Analysis, Fishbone Diagrams, Fault Tree Analysis, and Corrective and Preventive Actions (CAPA).
• Lead corrective action efforts and verify effectiveness of implemented solutions.
• Analyze quality performance data and develop action plans to improve key quality metrics.
• Partner with Manufacturing Engineering, Applications Engineering, and Production teams to reduce scrap, rework, customer escapes, and process variation.
• Lead supplier quality initiatives including supplier audits, supplier corrective actions, supplier performance reviews, and supplier development programs.
• Support incoming, in-process, and final inspection processes to ensure compliance with engineering drawings, specifications, and customer requirements.
• Review and disposition nonconforming material, while ensuring timely containment and corrective actions.
• Support customer complaint investigations and provide timely responses to customer quality concerns.
• Develop and maintain quality metrics, dashboards, and Key Performance Indicators (KPIs).
• Drive Lean Manufacturing and Six Sigma projects focused on reducing waste, improving process capability, and increasing customer satisfaction.
• Promote and enforce workplace safety policies and procedures.

Qualifications

• Bachelor’s degree from an accredited university in Engineering, Engineering Technology, or related field.
• Minimum of 5 years of quality experience within a machining, manufacturing, repair, or industrial environment.
• Minimum of 2 years of supervisory or leadership experience.
• Knowledge of precision machining processes including CNC machining, manual machining, tooling, workholding, dimensional inspection, and manufacturing best practices.
• Demonstrated experience leading root cause investigations and corrective action programs.
• Strong working knowledge of ISO Quality Management Systems and audit processes.
• Experience managing supplier quality programs and supplier performance improvement initiatives.
• Strong understanding of quality tools, statistical analysis, process capability, and continuous improvement methodologies.
• Proficiency in reading technical drawings.
• Experience with ERP systems, quality databases, and manufacturing performance metrics.
• Proficiency with Microsoft Office applications.
• Strong leadership, communication, and organizational skills.
• Leverage Lean Manufacturing certification or formal Lean training.
• Experience with ISO 9001, AS9100, API Q1, or similar quality management systems.
• Experience with Geometric Dimensioning and Tolerancing (GD&T).
• Experience using Coordinate Measuring Machines (CMM), precision inspection equipment, and Statistical Process Control (SPC).
• Ability to work throughout a manufacturing facility for extended periods.
• Ability to occasionally lift up to 50 pounds.
• Ability to safely navigate manufacturing equipment and inspection areas.
• Ability to work in a manufacturing environment with varying temperatures and noise levels.