Quality Supervisor

Job Responsibilities

• Collaborate with the plant manufacturing team and operations staff to deliver the highest quality product possible.
• Implement and track quality assessments to ensure the plant output meets the customer expectations daily.
• Utilizing checklists, standard work, quality standards, engineering standards, and iAuditor templates to monitor the manufacturing process and report on plant quality KPI’s.
• Cookordinate with the Operations Team to create and implement necessary and unified changes to improve plant processes, product quality compliance, and reduce costs.
• Train production staff in proper quality calculations (FPY, RTY, DPU) and basic quality performance trending using run charts and hour by hour boards as needed.
• Oversee the team that follows products through the entirety of the manufacturing process to ensure each step is completed as intended.
• Oversee detailed inspections of raw materials and final products and confirm they are manufactured to standard, as required.
• Monitor production and quality processes and troubleshoot any deviations resulting in manufacturing errors.
• Gather internal and external customer feedback to identify any gaps or changes necessary to improve products.
• Work with the Corporate Quality Team to support efforts to analyze and improve Warranty Claims data.
• Track, record, and maintain quality assurance data.
• Oversee Quality Inspectors at the facility to ensure they are trained, understand and are performing the expected Quality inspection and testing.
• Share Warranty Claims data with the Quality & Manufacturing team members to provide them with a Quality Scorecard that communicates their performance and that of the manufacturing processes at the facility.
• Lead/Facilitate Problem Solving, Root Cause Analysis and Corrective & Preventive Action development and implementation with a cross-functional team to include validate of success.
• Give feedback and celebrate with the team.

Qualifications

• Education – Experience Required Bachelor’s degree in business administration, engineering, or any related field preferred
• Certified Quality Inspector preferred
• 3+ years of experience in manufacturing and quality assurance
• Understanding of ISO 9000 implementation
• Familiarity with lean manufacturing principles
• Problem Solving experience is a must
• Proficiency using Microsoft Office Suite
• Excellent communication skills
• Detail-oriented