Quality Supervisor - 2nd/3rd Shift

About the role

In this role, you will ensure ABB Pinetops has the necessary capabilities to effectively control products and systems. Each day, you will ensure compliance with internal, customer, and industry requirements within a cost-effective and safe working environment. Overseeing the test, inspection, and technician teams, you will control quality with systems, tools, and teams to exceed expectations while ensuring sustainable operations and only compliant products are released to the customer.

Reporting to the Plant Quality Manager, you will be responsible for developing and maintaining the 2nd and 3rd shift quality testing, inspection, and technician teams which support production. Your hours will primarily be 2nd shift (roughly 2:30 PM - 12 AM). The work model for the role is onsite and will support the second and third shifts.

Responsibilities

• Assessing risks and safety hazards and implementing plans to ensure personnel and equipment safety
• Collaborating with HR to ensure that the quality team is staffed, developed, directed, and accountable while ensuring effective training and cross-training of employees
• Enabling and coaching all employees to evaluate risks, problems, and solutions from a customer/stakeholder point of view
• Focusing on preventing issues rather than just control, and driving the utilization of process management to deliver consistent results
• Identifying and recommending process and equipment improvement opportunities, implementing projects
• Performing audits and ensuring the use of analytics to identify risks, failures, and non-conformances, and ensuring that appropriate action is taken
• Preventing mistakes and defects in products and avoiding problems when delivering solutions or services to customers

Requirements

• A Bachelor’s degree in a STEM field or equivalent is preferred
• 5+ years of professional experience in Quality, Manufacturing, or Engineering
• Prior supervisory or management experience is required (this role will manage 25 direct reports)
• Sound knowledge of quality tools including RCA, 8D, and CAPA
• Sound knowledge of test techniques, voltage and current testing equipment (current power and protection market) is a plus
• Knowledge of SAP, Microsoft Office, and Power BI are a plus
• A collaborative, solution-focused approach and strong written and spoken communication skills
• Understanding of ISO 9001:2015 requirements and familiarity with IEEE standards, UL Requirements, and SAP strongly preferred
• Candidates must already possess authorization to work for ABB in the US

About ABB Distribution Solutions in Pinetops, NC

ABB's Distribution Solutions Division facilitates the efficient and reliable distribution, protection, and control of power by improving electric power quality while strengthening the resilience of the grid. The Division offers segment-specific products and solutions that largely serve utilities, industry, and infrastructure segments, often providing the requisite medium voltage link between high-voltage transmission systems and low-voltage users. With ABB Ability™ enabled connected solutions at its core, the offering includes medium-voltage air- and gas-insulated switchgear (1 to 66 kilovolts), indoor and outdoor circuit breakers, reclosers, fuses, contactors, relays, instrument transformers, sensors, motor control centers, as well as low-voltage switchgear for the ANSI standard markets.

Benefits

• Health, Life & Disability
  • Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan
  • Choice between two dental plan options: Core and Core Plus
  • Vision benefit
  • Company paid life insurance (2X base pay)
  • Company paid AD&D (1X base pay)
  • Voluntary life and AD&D – 100% employee paid up to maximums
  • Short Term Disability – up to 26 weeks – Company paid
  • Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay
  • Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
  • Paid Parental Leave
  • Employee Assistance Program
  • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
  • Employee discount program
• Retirement
  • 401k Savings Plan with Company Contributions
  • Employee Stock Acquisition Plan (ESAP)
• Time off
  • 11 paid holidays
  • Salaried exempt positions are provided vacation under a permissive time away policy