Quality Specialist

Job Duties

• Audit plants being packaged for plant spec and customer expectations, ensure the plant packaging plan is being executed
• Verify Pick Ticket BOM and ensure correct UPC, pot and tag are being used
• Report and work with facility management team to correct any discrepancies found
• Create and maintain reports documenting errors and issues for fixing
• Investigate customer complaints and non-conformance issues
• Analyze data to identify areas for improvement in the quality system
• Verify 80% or more of daily orders for accuracy against customer expectation
• Daily audits of all packaging carousels and ecommerce department
• Cover multiple facilities daily, float to other facilities as needed

Qualifications

• High School Diploma or equivalent preferred
• 1-3 years combined warehouse/inventory control experience
• Strong PC skills including Excel, Word, and Teams
• Good math, reading, communication (both verbal and written), and problem-solving skills
• Ability to pay attention to small detail to ensure accuracy
• Knowledge and experience in Quality Systems preferred (NAV experience a plus)
• Sound judgement and decision-making skills
• Must be a self-starter, energetic, and results-oriented
• Flexible to handle multiple and diverse tasks
• Ability to work with all levels of employees and management