Jobs · Quality Assurance · Illinois

Quality & Safety Manager

Resource Label Group · Wood Dale, IL · 1 mo ago
Quality AssuranceFull-time

About the role

The ideal candidate will offer specialized technical expertise to support Quality programs, including specialized inspection and testing techniques, quality training, statistical methods, audits, and quality tools for problem-solving and assessment. The Quality and Safety Manager leads and maintains the Quality Management System (QMS) and Safety programs across the Pamco and Deco facilities, ensuring compliance with customer, regulatory, and certification requirements (e.g., SQF at the Deco site) while promoting continuous improvement in product quality, food safety, and workplace safety.

Responsibilities

  • Lead and maintain the site QMS in alignment with corporate standards and applicable frameworks (e.g., ISO 9001 principles)
  • Ensure effective execution of document control, internal audits, corrective and preventive actions, and management review processes
  • Monitor and drive performance against key quality metrics (e.g., customer complaints, internal defects, audit results)
  • Lead root cause analysis and implementation of corrective actions to prevent recurrence
  • Serve as primary contact for customer quality inquiries and audits
  • Maintain and continuously improve the SQF-certified food safety system
  • Lead HACCP program development, validation, and verification activities
  • Ensure compliance with GMPs, allergen controls, sanitation, and traceability requirements
  • Act as primary site contact for SQF certification audits and regulatory inspections
  • Lead site safety programs in compliance with OSHA and company standards
  • Conduct and oversee incident investigations and ensure effective corrective actions
  • Monitor safety performance metrics and drive proactive risk reduction initiatives
  • Ensure consistent execution of safety audits, training, and workplace observations
  • Provide leadership across both Pamco and Deco, ensuring alignment of quality and safety systems
  • Standardize processes where appropriate while addressing site-specific risks
  • Partner with operations leadership to improve process performance, reduce risk, and enhance compliance

Requirements

  • 5+ years of experience in manufacturing quality and/or safety leadership
  • Strong knowledge of Quality Management Systems and audit processes
  • Experience with SQF, HACCP, or regulated food safety systems preferred
  • Working knowledge of OSHA regulations and safety management systems
  • Proven ability to lead cross-functional initiatives and drive corrective actions
  • Strong analytical, communication, and leadership skills
  • Ability to manage responsibilities across multiple sites

Pay

Posted pay range: $90,000 - $110,000

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