Quality Resident Engineer I (Wire Harness)

Work Location: Rivian Assembly Plant, 100 Rivian Motorway, Normal, Illinois 61761

About the role

The Quality Resident Engineer (Rivian) assures customer satisfaction and supports SEWS Quality Assurance strategies by acting as the resident liaison between SEWS and Rivian manufacturing, quality, engineering, and commercial entities. As the Voice of the Customer, you will monitor product and service performance on site at the Rivian R2 manufacturing facility, lead immediate containment actions for product or service concerns, and provide technical expertise to identify root causes and implement effective countermeasures.

Responsibilities

• Act as the primary quality interface with Rivian at the Normal, Illinois assembly plant, ensuring timely communication, alignment, and escalation of all quality-related concerns affecting production.
• Lead issue identification and documentation, including creating detailed Quality Alerts with clear descriptions, defect details, and supporting data.
• Support and drive root cause investigations using structured problem-solving methodologies (8D, 3L5W, etc.) in collaboration with cross-functional teams.
• Review, validate, and follow up on 8D reports to ensure containment, root cause analysis, and corrective actions meet OEM expectations and prevent recurrence.
• Represent SEWS in customer meetings, including issue reviews and escalation forums, and lead technical discussions with the IQ team as needed.
• Provide on-site technical support during launch and production, including troubleshooting, interpreting drawings/specifications, and coordinating containment activities.
• Flexibility to travel to Mexico and the U.S. as needed.
• Promote and assure adherence to SEWS and SEWS Quality Assurance standards in alignment with company values and objectives.
• Maintain a safe work environment and practice good housekeeping at all times.

Requirements

• Bachelor’s degree in Engineering.
• 1–3 years of progressive engineering experience in quality or a related field, or equivalent industry-specific experience in automotive Quality Assurance or Engineering.
• Certification or demonstrated ability in a technical problem-solving discipline (Six Sigma, Shainin, Kepner-Tregoe, etc.) is preferred.
• Knowledge of OEM corrective action processes.

About the company

Sumitomo Electric Wiring Systems, Inc. (SEWS) is part of the 400-year-old Sumitomo family of companies, known for quality and reliability. With facilities across North America, SEWS has delivered innovative solutions to automakers for over 30 years and is a leading supplier of electrical distribution systems, components, and electronics. SEWS is committed to global technical development and leverages a worldwide network to provide a competitive advantage.

The Sumitomo Electric Group, founded in 1897, is a Fortune Global 500 company with over 350 subsidiaries worldwide. The group operates in five business fields: Automotive, Information & Communications, Electronics, Environment & Energy, and Industrial Materials.

Benefits

• Medical, dental, and vision coverage
• Disability and life insurance
• 401(k) with company match
• Tuition benefits
• Paid holidays and vacation

Schedule

2nd Shift, 6:30 PM to 3:00 AM, Monday - Friday