Quality & Reliability Manager

Duties And Responsibilities

• CxA Support & Coordination: Support coordination with third-party Commissioning Agents on assigned projects. Assist with review of scripts/deliverables, witness testing as needed, and help verify that results and evidence are accurate and complete.
• Develop and maintain a feedback loop local to the project and continuously refine risk models, adapt strategies, and track lessons learned.
• Manage the master Commissioning Issue Log (Cx Log) for assigned projects. Categorize issues (Critical, High, Medium, Low) and drive Root Cause Analysis (RCA) for Level 4 and 5 Critical and High issues through verified closeout.
• Collaborate with Site Operations to assess the impact of open deficiencies. Define workarounds or Manual Operating Procedures (MOPs) when appropriate and ensure risks are documented and understood.
• Hold General Contractors and vendors accountable to the commissioning schedule, documentation requirements, and technical design intent. Collaborate with project teams, architects, engineers, and subcontractors to support the successful implementation and verification of MEP systems.
• Communicate report status, successes, challenges, and plans of action to management and the broader team on a timely basis.
• Train 3rd party personnel, including the Commissioning Manager, GC MEP Coordinator & Commissioning Project Managers on the Aligned Quality & Commissioning Programs.

Qualifications

• Education: Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Facilities Engineering, or a related engineering/technical field. Equivalent combination of education and experience considered.
• Experience: Minimum of 3-6 years of experience in commissioning, reliability, or mission-critical facilities delivery (data centers or similarly complex MEP environments).
• Experience supporting Level 4 functional testing and Level 5 Integrated Systems Testing (IST), including readiness tracking, witnessing tests, and documenting/validating results.
• Experience supporting issue management and closeout (Cx log), coordinating corrective actions across trades/vendors, and contributing to turnover package completeness.
• Knowledge of mission-critical electrical/mechanical systems and controls, including acceptance criteria, SOO verification, and integrated test concepts.
• Experience with commissioning management platforms (Cx Alloy or equivalent) and proficiency with Microsoft 365 tools (Excel, Teams, SharePoint, Word, PowerPoint).