Quality Records Coordinator

About the role

As a Quality Records Coordinator at HDR, you will serve as the local administrative support to office leadership for the management of the Quality Management System (QMS). You'll contribute to the design and delivery of spaces and experiences that advance community well-being around the world, working alongside architects, planners, designers, and technical experts to solve complex design challenges with creativity, curiosity, and collaboration.

Responsibilities

• Serve as the local administrative support to the office leadership for the management of the QMS
• Monitor the proper scheduling and completion of QA and QC activities through the department's use of the QMIS
• Coordinate hard copy destruction process annually
• Support Office Quality Leader by regularly reporting QMS implementation, lessons learned, and audit resolution strategies
• Work with Office Quality Leader to continually update local processes supporting implementation of QMS and ILG requirements
• Assist Office Quality Leader with responding to staff questions or issues related to policies and procedures related to the organization's QMS
• Identify local opportunities for training and support through monitoring loss trends due to quality related issues
• Assist with Quality Audits as needed
• Quality Coordination to include but not limited to:
  • Projects (for all projects in NorCal)
  • Reviews: Schedule and Lead 0% Project Reviews
  • Confirm Project Reviews are scheduled as needed, quarterly at a minimum (Project reviews to be scheduled and led by TBD)
  • Confirm Business Reviews are scheduled as needed, quarterly at a minimum (Project reviews to be scheduled and led by accounting)
  • Risk Exposure/Register - track compliance
• Schedules: Track phase deliverables dates; Confirm project deliverables have been QA/QC prior to submission
• Staffing:
  • Become "expert" in the use of HDR's staffing tool
  • Responsible for confirming all "Core Teams" have updated the staffing tool for their staff and/or complete for them a minimum of a 2-week outlook
  • Responsible for scheduling and leading "staffing conflicts" meetings
• Requisitions: Help hiring managers develop requisitions; Monitor and track requisitions
• MOA Tracking
• Go/NoGos
• Fee Reviews/Fee Revisions/Add services
• Contract reviews
• Proposal submissions
• Signature authorization

Required Qualifications

• A minimum of 3 years in similar consulting industry
• Ability to develop an understanding of QMS fundamentals
• Strong verbal and written communication with investigative interview experience
• Familiarity with MS Excel, Word, Adobe PDF and PowerPoint

Preferred Qualifications

• Embrace the HDR brand promise and values
• Must execute work in a professional and ethical direction for the company and staff
• Bachelor's degree
• A minimum of 5 years related experience
• Must be team-oriented and able to work with a variety of people in a fast-paced environment
• Experience in an Architectural/Engineering firm a plus

Pay

The expected compensation range for this position is $77,978.00 - $111,410.00 annually depending upon skills, experience, education and geographical location.