Quality - Quality Control Supervisor

Location: Totowa, NJ (Onsite) | Full-Time | Exempt

About the Role

This position supervises Quality Control Associates, QC Leads, and Inspectors, reporting to the Global Chief of Quality (GCQO). The role involves scheduling QC Inspectors for bulk manufacturing, production/assembly lines, warehouse finished goods auditing, and special sample handling. The supervisor ensures compliance with SOPs and regulatory requirements (e.g., FDA, EPA, OSHA, ISO 13485:2003), conducts investigations, and oversees batch record reviews and product releases.

Responsibilities

• Work closely with Quality Assurance/Quality Systems on all aspects of quality and compliance.
• Maintain working knowledge of QC inspection requirements for components, raw materials, in-process/bulk, and finished goods.
• Ensure QC inspectors review in-process activities in manufacturing or production/assembly areas for conformance to specifications; follow up on out-of-specifications and non-conformances.
• Participate in in-process quality training programs (in-house and external).
• Conduct periodic analysis of the in-process inspection program and make recommendations.
• Assist in interpreting and developing customer specifications and assembly/packaging requirements.
• Establish production and assembly inspection documentation and information sheets.
• Maintain and update the ERP system, batch records, and manufacturing/assembly specifications.
• Review batch records, worksheets, and inspection documentation for completeness and correctness.
• Conduct non-conformance resolutions, complaint investigations, and corrective/preventive actions.
• Review QC inspection reports daily for accuracy and completeness.
• Facilitate on-site customer inspections, coordinate product availability, and communicate dispositions to quality and inventory control.
• Maintain compliance with safety regulations in job duties.
• Review production and in-process information on batch records to ensure proper handling of finished goods, bulk, raw materials, and components.
• Assist in the review and release of finished products.
• Perform supplier/vendor audits, mock recalls, and internal audits.
• Perform additional duties as assigned by the supervisor.

Requirements

• Minimum of a diploma or bachelor’s degree in Life Sciences, Engineering, or a related field.
• Five or more years of industry experience in cosmetics, medical devices, food, or pharmaceuticals.
• Previous experience in inspecting, auditing, or manufacturing (preferred).
• Strong data analysis and specification development skills.
• Computer literacy and effective communication skills.

Schedule

Monday through Friday, full-time onsite in Totowa, New Jersey. Additional hours may be required to support audits, inspections, regulatory submissions, and business needs.

Pay

$65,000 - $75,000 annually, based on experience, qualifications, skills, and internal equity. Eligible for the company’s discretionary bonus program.

Benefits

• Medical, dental, and vision insurance.
• Company-paid life, AD&D, and disability insurance.
• 401(k) with company match.
• Paid time off (PTO) and company holidays.
• Special paid leave for personal events.
• Employee referral program.
• Year-end gift.
• Additional benefits as outlined in the Employee Handbook.