Quality Program Manager-RN

Join a team that shares your calling at MultiCare, where you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

About the role

The Quality Program Manager-RN is responsible for developing and implementing the Quality and Performance Improvement Program for the assigned services and location. This includes partnering to develop, implement, and organize the annual and multi-year plan to assure quality, patient safety, regulatory readiness, and meeting the specific standards for the setting(s) of care. The QPM-RN provides expertise regarding clinical knowledge and top national and regional performance to the planning, performance assessment, and best practices in the clinical domain.

Responsibilities

• Directs activities relating to the related Quality Program, assuring initiatives, projects, and activities are completed within established timeframes, and performs ongoing performance analysis to identify clinical outcome and other improvement opportunities.
• Develops components of the QAPI and other regulatory requirements.
• Conducts analysis for area, including common techniques such as apparent and common cause and RCA analysis as well as descriptive statistics and value stream mapping.
• Develops data and information into quality analyses such as pareto and driver diagrams, visual displays, graphs to display complex information in usable formats.
• Develops routine reporting to assess effectiveness of PI projects and interventions, achievement of outcomes; as well as ad hoc reporting using QM tools like tracers, dashboards.
• Uses tools such as the Epic chart and chart review to assess the quality and safety of care and to design improvement solutions.
• Oversees PI, analysis, and reporting for projects and activities in assigned area, and develops recommendations, based on research and findings, for appropriate actions by departments/organizational committees.

Requirements

• Current Registered Nurse license in Washington State or Multistate License endorsement (MLS).
• Bachelor's degree in Nursing, or obtained within five (5) years from the initial date of hire; RN with 15+ years of service may be considered in lieu of education agreement.
• Advanced Degree in Nursing (MSN, PhD, DNP, ARNP) preferred.
• Relevant certification in the specialty area preferred.
• Minimum five (5) years of experience in a professional or technical role/function in a healthcare or related setting as applicable to a clinical specialty/service line.
• Minimum three (3) years of experience in a quality, regulatory readiness, performance improvement, or patient safety role.
• Consideration of equivalency of prior nurse or clinical supervisory or management roles.
• Internal candidates’ experience and performance may be considered in lieu of education and experience.
• Expected to be competent/proficient in one domain of quality (Pt Safety, ACRR, Peer/Physician Quality, Quality Metrics and Reporting, Clinical Analytics, Clinical Pathways).

About Auburn Medical Center

MultiCare Auburn Medical Center, serving South King County since 1921, is a 195-bed hospital with 58 behavioral health beds, a Family Birth Center, Level II NICU, Level III Trauma Center, MultiCare Regional Heart & Vascular Center, and advanced surgical services including robotic-assisted procedures. Clinicians at Auburn gain exposure to a diverse patient population and a broad spectrum of specialty care, all within a collaborative, high-performing team.

About The Auburn Community

Auburn is a vibrant suburb of 75,000, ideally located between Seattle, Tacoma, and Mount Rainier. With 34 parks, over 23 miles of trails, and abundant outdoor recreation from hiking and biking to camping and kayaking, Auburn is perfect for those who love an active lifestyle. The city also offers excellent schools, a growing dining scene, and a welcoming community, making it a great place to live, work, and play.

Why MultiCare?

• Rooted in the local community: Partnering with patients, families, and neighbors across the Pacific Northwest for more than 140 years.
• Growth and education: Competitive tuition assistance, award-winning residencies, fellowships, and career development to invest in you.
• Well-being and support: Generous PTO, Code Lavender, and Employee Assistance Programs to help you maintain balance and feel cared for in your work and life.
• Living our values: Respect, integrity, kindness, and collaboration guide how we care for patients, communities, and each other.
• Belonging for all: Resource Groups and outreach programs help ensure every team member feels safe, seen, heard, and valued.
• Pacific Northwest lifestyle: Work and live where natural beauty, adventure, and strong community connections are part of everyday life.

Pay

As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $121,118.40 - $197,579.20 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Benefits

We provide a comprehensive benefits package, including competitive salary, medical, dental, and retirement benefits, and paid time off. Associated benefit information can be viewed here.

Schedule

Full-time (FTE: 1.0), Day shift.