QUALITY OUTCOMES MANAGER 1

Overview

At Cooper, our dedicated nurses are the foundation of our commitment to exceptional care. As South Jersey’s leading academic health system and only Level I Trauma Center, we deliver compassionate care across the care continuum. With a vast geographic reach encompassing urban and suburban settings, Cooper offers a diverse environment for professional nursing practice.

Success Profile

We’ve identified several QUALITY OUTCOMES MANAGER 1 personality traits that best fit within our organizational infrastructure, company culture, and shared values. Are you a match?

• Achiever
• Adaptable
• Good Listener
• Helpful
• Results-driven
• Self-starter

Mission and Values

At Cooper University Health Care, we’ve built an environment where everyone is passionate about learning, healing, and service. Making this mission a reality means cultivating supportive, inspiration-focused conversations between our team members at every level. We’re proud of the purpose-driven culture our team shares, and the outcomes it produces for our patients.

Employee Voices

Cooper University Health Care is a leading academic health system where our nurses work alongside some of the best clinicians in the world to treat unique and complex cases. At Cooper, we strive to support nurses to be the best through collaborative work environments, educational and professional development opportunities, as well as career advancement. If you’re looking to learn, grow, and further your nursing career, Cooper University Health Care is the right place for you. Join us today. Learn why there are nurses … and then there are Cooper nurses.

Benefits

• Retirement: Cooper University Health Care offers a 403(b) retirement plan administered by Fidelity Investments that enables team members to save and plan for retirement through pre-tax and post-tax (Roth) contributions.
• Medical/Dental: Cooper’s medical plans are provided by Horizon Blue Cross Blue Shield. Each of the medical plans offers flexibility and freedom to use any Cooper or network provider in Horizon Blue Cross Blue Shield’s PPO, Blue Card network. Each plan has a wide range of preferred providers and services that may have no out-of-pocket cost when using Cooper providers, depending on the plan chosen. Prescription drug coverage is included in each of Cooper’s medical plans. Dental benefits are provided through Delta Dental PPO plans and Sun Life DMO. Comprehensive vision coverage is offered through Eyemed.
• Tuition Assistance: Benefits eligible team members are able to take advantage of Tuition Assistance once 3 months of employment are completed. Cooper also provides annual assistance towards professional certifications and related organization memberships.
• Nursing Recognition and Excellence: Cooper is always looking to highlight the amazing work of our team members. Through-out the year nurses are recognized through Daisy nomination, unit awards, and rounding recognitions. For those nominated by their leaders and peers Cooper holds Annual Nursing Excellence Awards for their clinical abilities, leadership, mentorship and commitment to upholding the Cooper mission: To serve, to heal, to educate.
• Professional Development: Cooper is committed to nurses' professional growth and development. A variety of classes and courses are offered for learning new content and skills focused specifically on current and future career goals. Cooper nurses are provided with the opportunities to become involved in precepting, mentorships, research, interprofessional education, Grand Rounds and presentations.
• Professional Governance: Cooper nurses are encouraged to participate in our shared decision-making structure that gives them autonomy in defining and determining their practice. Professional governance allows for collaboration and communication across all levels of nursing to drive quality patient and workforce outcomes.
• Nursing Residency: Cooper’s Nurse Residency Program, a PTAP-accredited program with distinction, offers a unique opportunity for new-to-practice registered nurses to build confidence in clinical decision-making, foster meaningful connections with colleagues, and strengthen their professional practice.

Responsibilities

Coordinates the development, implementation, review, and revision of disease specific standards, policies, procedures, and protocols. Co-chairs relevant disease specific committees related to quality improvement and regulatory adherence while driving process improvement and patient outcomes.

Responsible for accessing the complete Electronic Health Record (EHR), along with all available EHR generated reports. Reviews patient histories involving past illnesses, treatment locations, and diagnoses to facilitate conducting quality assurance for the provision of documented patient care. Performs quality assurance practices related to the provision of patient care and patient outcomes according to established internal protocols based on evidence based best practice guidelines.

Produces data reports related to specific patient populations for hospital clinical departments and for regulatory bodies in collaboration with members of the interdisciplinary care team. Required to have basic knowledge of quality control procedures and practices within a hospital environment.

Responsible for preparing quality reports related to the care of specific patient population for hospital clinical departments and for regulatory bodies in collaboration with members of the interdisciplinary care team. Must have knowledge and understanding of clinical pathways or guidelines. Knowledge of accreditation and regulatory requirements and standards is preferred.

Experience Required

• 3-5 years clinical experience with preference for experience with assigned patient population(s) to be overseen.
• Prefers experience with performance improvement concepts and/or quality requirements & best practices related to assigned patient population such as disease specific certification.

Education Requirements

• Bachelor of Science in Nursing (BSN) and/or Master of Science in Nursing (MSN) preferred.

Licenses/Certifications Required

• Current NJ RN licensure required.
• RN certification preferred, especially CPHQ.

The New Jersey Pay Transparency Act

A salary offer will vary based on the job role, candidate experience, qualifications, internal pay equity and market data.

Equal Opportunity Employer

Cooper University Health Care is an Equal Opportunity Employer and is committed to equal employment opportunity for all team members. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, or any other status protected by law or regulation. To request reasonable accommodation, contact talent-acquisition@cooperhealth.edu