Quality Operating Systems Specialist

Responsibilities

• Adhere to all Health and Safety programs, including taking personal ownership over daily actions that drive to a zero (0) incident culture.
• Liv[e] and champion the Commonwealth Rolled Products Core Values; Safety, Integrity, Customer Focus, Ownership, Excellence, and Teamwork.
• QMS System Support and Continuity
• Maintain and support the effectiveness of the Quality Management System.
• Support compliance with IATF, ISO 9001, ISO 14001, and ISO 17025 requirements.
• Provide cross-functional coverage for document control, training systems, and audit readiness activities.
• Cross-Functional Coverage and Operational Continuity
• Provide cross-functional coverage for the QOS Engineer and Sr. Quality Systems / ESG Specialist to maintain continuity of critical quality system activities.
• Ensure operational continuity for audits, reporting, system maintenance, and quality operating processes.
• Support role continuity during absences, workload peaks, or periods of increased business demand.
• Calibration, Metrology, and REQ Management
• Manage purchase requisitions for calibration, metrology, and quality systems needs.
• C[oordinate] with vendors, laboratories, procurement, and finance to support timely execution.
• Track requisition lifecycle through closure and ensure proper documentation is maintained.
• Support calibration compliance, equipment traceability, and related quality records.
• Internal Audit Ownership
• Plan, schedule, and coordinate internal audits from planning through closure.
• Define audit scope, prepare audit checklists, and execute audits.
• Document audit findings clearly and accurately.
• Track corrective actions through completion.
• Verify effectiveness of corrective actions and close audits.
• Maintain audit data in EASE or applicable audit management systems.
• Support customer, certification, and external audit activities as needed.
• Data and Reporting
• Maintain incident reporting and KPI systems.
• Ensure accuracy, completeness, and integrity of quality data.
• Generate reports and dashboards using tools such as Excel, Power BI, and SharePoint.
• ERP Training Documentation
• Develop ERP training materials, user guides, and work instructions.
• Translate system workflows into clear, practical documentation for end users.
• Maintain training content as systems, processes, or business requirements change.
• Corrective Action Request Support
• Track corrective action requests and support timely closure.
• Ensure corrective action documentation is complete, accurate, and audit-ready.
• Support owners with follow-up activities and closure requirements.
• Continuous Improvement
• Identify opportunities to improve quality systems, data accuracy, and process efficiency.
• Support standardization of QMS processes, documentation, and reporting practices.
• Participate in continuous improvement initiatives that strengthen audit readiness and operational performance.

Qualifications

• HS Diploma or GED
• 4+ years of experience in quality systems, manufacturing, or a related operational environment.
• Experience with audit management systems.
• Proven experience managing internal audits from planning through closure.
• Strong working knowledge of ISO and IATF quality standards.
• Advanced Microsoft Excel skills.
• Experience working with ERP, reporting, document control, or training systems.
• Strong analytical, organizational, communication, and systems-thinking skills.

Preferred Qualifications

• Associate degree in Quality, Engineering Technology, Business, or a related field preferred.
• Power BI experience.
• EASE experience.
• Lead Auditor certification in IATF 16949.
• Lead Auditor certification in ISO 17025.
• Lead Auditor certification in ISO 14001.
• LLS Green or Black Belt.