Quality Nurse Coordinator

About the role

The Quality Nurse Coordinator ensures all aspects of the quality and performance improvement programs are in place to improve clinical excellence at Parkridge Medical Center.

Responsibilities

• Perform timely and accurate data collection via concurrent and retrospective clinical medical record reviews.
• Responsible for case review based on high volume/high risk and low volume problem prone procedures.
• Report summaries of review results, feedback on potential quality issues and trends to Market VPQ / CMO.
• Cook up data abstraction, data analysis, and trending for specific reviews and as requested including Professional Practice Evaluation activities.
• Identify needs and opportunities for improvement based on data analysis and outcomes and communicate findings in a timely manner to Market VPQ / CMO.
• Aid in coordinating the quality programs/initiatives throughout the hospital through measurement, analysis, and actions to improve services and patient outcomes.
• Maintain systematic data collection and flow of information for improvement workgroups and committees.
• Participate in performance improvement activities to assure continuous quality improvement.
• Update and maintain quality profiles and work with division OPPE and FPPE and for cause FPPE.
• Participation in committees/workgroups as assigned and completion of follow-up for meetings as needed.
• Coordinate the system wide Professional Practice Evaluation Committee in conjunction with the Chair, Market VPQ and CMO; including completion of all follow up.
• Establish good working relationships with hospital staff and medical staff.
• Retrieve, communicate, and present information in written and/or visual fashion in a manner appropriate to intended audience.
• Work collaboratively with all stakeholders to collect, aggregate, and analyze data for the improvement of patient outcomes.
• Communicate and provide updates to Division and Corporate level leadership as requested, in conjunction with Market VPQ and CMO.
• Utilize appropriate skills in telephone etiquette when answering the telephone.
• Ensure the privacy of our patients and confidentiality of their Protected Health Information (PHI).
• Promote customer service initiatives.
• Promote and exhibit teamwork including the ability to assist other departments within the hospital as needed.
• Maintain positive relationships, both formal and informal.
• Complete mandatory education.
• Comply with hospital policies/procedures and patient safety initiatives.

Qualifications

• Graduate of an Accredited School of Nursing required; Bachelor’s degree preferred.
• Current licensure as a Registered Nurse (RN) in the state of Tennessee or compact licensure in state of residence required.
• 5 years of clinical experience required.
• Emergency department or critical care experience preferred.

Benefits

Parkridge Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence.
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling.
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts.

Note: Eligibility for benefits may vary by location.