Quality Measures Data Analyst

About the role

This position serves to integrate ongoing quality health information measures to ensure continuous quality improvement. This position supports clinical software applications used for and with the Electronic Health Record (EHR). This position supports healthcare metric reporting geared towards developing organizational quality improvement methods.

Responsibilities

• Review daily schedule of medical, dental, and mental wellness patients scheduled to identify missing “measures” to support a patient centered care approach.
• Capture of clinical encounter information by running reports and providing outcomes to employees and enacting plans to improve patient care as reflected in healthcare metrics.
• Reports include, but are not limited to: Government Performance and Results Act (GPRA), Healthcare Effectiveness Data and Information Set (HEDIS), Sharp Community Medical Group Metrics, Meaningful Use (MU), and other health plan requirements as informed.
• Promotes an awareness of the importance of data validity and data security.
• Captures and coordinates efforts to correct deficiencies and errors that occur in the EHR.
• Coordinates efforts to configure clinical applications.
• Counsels and coordinates consultations with Department Directors for template enhancements.
• Provides training to clinical staff on current software applications and new features, and ensures training is scheduled for new users.
• Emphasizes timeliness, accuracy, security and the importance of these functions on every other clinical application.
• Aids staff in the efficient use of the current software and provides support to others at the direction of management.
• Analyzes and evaluates processes related to information flow.
• Actively leads and participates in Meaningful Use.
• Acquires a comprehensive knowledge of the software involved to determine procedural issues versus system/application deficiencies.
• Establishes effective interpersonal relationships with all levels of SIHC support personnel.
• Promotes an atmosphere that encourages enthusiasm and user participation in clinical computing.
• Creates a positive environment for reporting application and/or system deficiencies and suggestions for system improvements and enhanced functionality.
• Coordinates health metrics performance improvement activities routinely.
• Provides requested data reports to approved organizations, such as those conducted by the Health Center Partners and Indian Health Services.
• Assists in conducting quarterly internal Health Record audits.
• Participates in site visits and surveys.
• Prepares reports for presentation to the Quality Management Meeting and the Board of Director’s Quality Committee meeting.
• Complies with all SIHC policies & procedures.
• Ability to work flexible schedule may be required based on need.

Qualifications

• A bachelor’s degree in a healthcare related or database management field preferred.
• Professional licensure and/or certification in Medical Assistance, or Nursing field is a plus.
• Experience in performance improvement, project management, healthcare analytics, and quality metric reporting in a public or private healthcare facility required.
• Electronic Health Record database experience required.

Skills

• Strong team building, interpersonal, and organizational skills.
• Ability to establish and maintain effective peer relationships with coworkers within the Department, clinic-wide, and the public.
• Ability to express ideas clearly, concisely, address audiences effectively, and exercise balanced judgment in evaluating situations and making decisions.
• Willingness to be part of a team and cooperate in accomplishing department goals and objectives.
• Ability to prioritize, meet deadlines, take initiative, be proactive, and function in a rapidly changing environment.
• Ability to work with people of all social and ethnic backgrounds, resolves conflicts, negotiates situations, and facilitates consensus.

Physical and Personal Requirements

• Normal clinic/office environment.
• Sit or stand for long periods of time.
• Reach, bend, climb, stoop, lift up to 25 lbs.
• Repetitive hand movement; use and view PC.

Other

• Applicants must successfully pass a pre-screening tuberculin skin test or x-ray and a blood/urine drug screening test.
• Health must be adequate to perform all duties of the position.
• Applicants must complete SIHC Application and Authorization Form, both must be submitted to Human Resources prior to the close date indicated.
• In the filling of any SIHC job vacancy, preference may be given to qualified Native American Indians, pursuant to the Indian Preference Hiring Act, 25 USC 472, unless other laws require the filling of a vacancy without regard to Indian preference (e.g. Public Law (P.L.) 94-437, “Indian Health Care Improvement Act (IHCIA). To receive Indian Tribe ore for any SIHC position, the applicant must be enrolled, or be eligible for enrollment, as an American Indian with their Tribe, or must be certified as an American Indian from the designated Tribal Representative. Applicants claiming Indian preference must attach verification of their claim to the SIHC application, including Certification of form BIA-4432, which is available from the SIHC Human Resources Department.
• If verification is not or cannot be verified, the applicant will not receive Indian preference for purposes of the interview.