Quality Manager - Software Projects

Essential Duties and Responsibilities

• Develop and implement a comprehensive Quality Assurance (QA) strategy aligned with product and development goals.
• Collaborate with cross-functional teams (engineering, product, DevOps, and project management) to embed quality practices into every phase of the SDLC.
• Define quality metrics and reporting dashboards to monitor performance, risk, and defects.
• Oversee creation, review, and execution of test plans and test cases for all projects.
• Ensure full traceability of requirements to test coverage and validation results.
• Define the test strategy across manual and automated testing, prioritizing risk-based approaches.
• Design the roadmap for automated testing, with an initial focus on unit and regression testing.
• Collaborate with development teams to ensure unit tests are robust and consistently maintained.
• Implement and integrate tools and frameworks for automated regression testing (e.g., Selenium, JUnit, NUnit, Cypress, etc.).
• Build and mentor a QA team with automation capabilities and drive continuous improvement in test coverage and speed.
• Ensure defects are logged, prioritized, and resolved in accordance with severity and project timelines.
• Lead root cause analysis (RCA) and define corrective and preventive actions (CAPA) for major quality issues.
• Establish gates and criteria for release readiness and post-release evaluations.

Experience And Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field.
• 5+ years of experience in software quality assurance with at least 2 years in a QA leadership or managerial role.
• Strong understanding of SDLC methodologies (Agile, DevOps, CI/CD) and quality engineering principles.
• Demonstrated success designing and executing test strategies and managing quality plans for complex applications.
• Experience implementing or managing automated testing frameworks and tools.
• Hands-on experience with issue tracking systems (e.g., Jira), test case management tools (e.g., TestRail, Zephyr), and automation platforms.
• Strong interpersonal and leadership skills; able to influence cross-functional teams.
• Experience with internally developed B2B or workflow software platforms.
• Familiarity with performance testing tools and security testing practices.
• ISTQB or equivalent QA certification.
• Experience working in regulated industries or with compliance-driven environments (e.g., HIPAA, SOC 2).
• Strategic mindset with a strong bias for action and automation.
• Ability to communicate effectively across technical and non-technical stakeholders.
• Detail-oriented with a passion for quality and continuous improvement.
• Comfortable working in a fast-paced, dynamic environment.

Pay

$100,000 - $180,000