Jobs · Quality Assurance · Massachusetts

Software Quality Engineering Manager

Cisco · Boxborough, MA · 1 mo ago
Quality Assurance$166k–$238k/yrFull-time
We need to output HTML fragment with sections: About the role? The posting includes "Meet the Team" and "Your Impact". Also "Minimum Qualifications", "Preferred Qualifications", "Why Cisco?" includes benefits and pay info. Also "Message to applicants..." includes salary range and benefits. Also location/hybrid schedule info: "This is a hybrid role located in Boxborough, Massachusetts. Must be able to go into the office 3-4 days a week." Also application window close date: "The application window is expected to close on: 10/31/2026". We need to include sections only if real content. Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map content accordingly. We have: - About the role: maybe combine "Meet the Team" and "Your Impact"? Actually "Your Impact" is responsibilities. "Meet the Team" is about team description. Could be "About the role" includes team description and impact? We'll decide. We need sections: About the role (team description), Responsibilities (Your Impact), Requirements (Minimum Qualifications), Qualifications (Preferred Qualifications), Skills (maybe combine? but we can put skills under Requirements? The instruction: Use headings for those categories if content exists. We have Minimum Qualifications and Preferred Qualifications. Could map Minimum to Requirements, Preferred to Qualifications. Skills maybe not separate; we could omit if no specific skills list. Benefits: we have benefits description in Why Cisco? and Message to applicants. Pay: we have salary range. Schedule: hybrid location and office days. We must not repeat job title as heading. No Job ID. We must not include boilerplate like EEO etc. We need to remove duplicated lines, navigation, legal, etc. The posting includes a lot of Cisco marketing text; we need to keep substantive info but can trim fluff? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. So we must keep all substantive info, but we can remove boilerplate like "Message to applicants applying to work in the U.S. and/or Canada:"? That's substantive about salary and benefits. We need to keep that. We need to output only HTML fragment, no /, no markdown fences. We'll structure:

About the role

... team description ...

Responsibilities

... Your Impact bullet points ...

maybe use
  • for list.

    Requirements

    • ... Minimum Qualifications items ...

    Qualifications

    • ... Preferred Qualifications items ...

    Skills

    maybe not needed; we could omit if no specific skills list beyond qualifications. But we have experience testing desktop and mobile apps, automation frameworks, AI/ML tools, etc. Those are in Minimum Qualifications. Could put them under Skills? But we already used Requirements for Minimum. Might be okay to skip Skills.

    Benefits

    ... benefits description ...

    Pay

    ... salary range ...

    Schedule

    ... hybrid role location Boxborough, MA, must go into office 3-4 days a week ...

    Also include application window close date maybe as a paragraph under About the role or separate? Could be under About the role as metadata. Not a heading. We'll include a short p. We must not include headings with filler like "commensurate with experience". We have actual salary range, so Pay section is valid. We must not include duplicated lines. We'll need to extract the substantive content. Let's extract: Application window close: "The application window is expected to close on: 10/31/2026" Location/hybrid: "This is a hybrid role located in Boxborough, Massachusetts. Must be able to go into the office 3-4 days a week." Meet the Team paragraph: "The Cisco Secure Client Quality Assurance team delivers secure, reliable, and high-quality endpoint security solutions across desktop and mobile platforms. The team plays a critical role in Cisco’s broader security portfolio by ensuring products meet the highest standards for performance, usability, and protection for enterprise customers worldwide. Comprised of experienced QA engineers and automation specialists with expertise in cybersecurity, AI-driven testing, and software validation, the team operates in a highly collaborative and technically focused environment. Team members work closely with engineering, product management, and support organizations to influence product quality throughout the development lifecycle. What makes this team exciting is the opportunity to innovate with AI-powered testing technologies that directly improve how users connect and work securely at scale." Your Impact (Responsibilities): bullet points: - Lead the quality assurance strategy and execution for Cisco Secure Client across desktop and mobile platforms to improve product security, reliability, and customer trust. - Drive the adoption of AI-enabled testing frameworks, automation tools, and validation methodologies to enhance product quality and accelerate release confidence. - Collaborate with engineering, product management, support, and cross-functional stakeholders to align quality goals with customer needs and business priorities. - Mentor QA engineers and guide technical excellence across automation, AI/ML validation, and continuous improvement initiatives. - Represent the QA organization as a trusted partner and advocate for quality best practices, responsible AI integration, and scalable endpoint security solutions. Minimum Qualifications (list): - 10+ years of experience in software quality assurance, cybersecurity, cloud, IT, or related technical fields - Leadership experience - leading one or more teams. - Bachelor’s degree with 10+ years of related experience, Master’s degree with 8+ years of related experience, or PhD with 5+ years of related experience - Experience testing desktop and mobile applications, including automation frameworks and AI/ML-based testing tools - Experience developing QA strategies, test plans, and validation processes for enterprise software products - Experience with QA automation methodologies, performance testing, defect tracking, and CI/CD environments Preferred Qualifications: - Knowledge of AI, machine learning, endpoint security, networking, identity, and zero trust technologies - Experience supporting endpoint security products and platforms at enterprise scale - Ability to influence cross-functional teams and senior stakeholders on QA strategy and AI-enabled testing initiatives - Experience providing technical guidance on AI integration, automation, and quality assurance best practices - Understanding of AI model validation, security compliance requirements, and customer quality expectations Why Cisco? (benefits and pay): We need to extract benefits and pay. From "Why Cisco?" paragraph: It's mostly marketing fluff but includes some substantive: "At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you." That's mostly fluff but still substantive? It's generic marketing; but we need to preserve ALL substantive information. It's not boilerplate like EEO; it's company description. Might be okay to keep but could be considered boilerplate? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. This is not those. So we keep. Then "Message to applicants applying to work in the U.S. and/or Canada:" includes salary range and benefits details. We need to extract benefits: "U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by CiscoNon-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employeesExempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the nextAdditional paid time away may be requested to deal with critical or emergency issues for family membersOptional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies. Employees On Sales Plans Earn Performance-based Incentive Pay On Top Of Their Base Salary, Which Is Split Between Quota And Non-quota Components, Subject To The Applicable Cisco Plan. For Quota-based Incentive Pay, Cisco Typically Pays As Follows .75% of incentive target for each 1% of revenue attainment up to 50% of quota;1.5% of incentive target for each 1% of attainment between 50% and 75%;1% of incentive target for each 1% of attainment between 75% and 100%; andOnce performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area $186,900.00 - $307,800.00 Non-Metro New York State & Washington State $166,300.00 - $274,100.00 For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements." We need to keep this substantive info. However it's quite long; we must preserve all detail. We'll include as paragraphs under Benefits and Pay sections. But we need to separate Benefits and Pay. The benefits description includes medical, dental, vision, 401k, parental leave, disability, life insurance, stock units, paid time off details, vacation, sick, volunteer days, annual bonuses, etc. Pay includes salary range and location-specific ranges. We'll create:

    Benefits

    U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies: 10 paid holidays per full calendar year, plus

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