Quality Manager (Mitsubishi Chemical Advanced Materials)
Job Summary
Are you a strategic quality leader who is passionate about building strong systems, developing teams, and driving measurable improvements across manufacturing operations? We are seeking an experienced Quality Manager to lead the Quality function at our Delmont facility and help shape a culture of accountability, customer focus, continuous improvement, and operational excellence.
About the Role
Reporting to the Plant Manager, this role has broad influence across the site and beyond. You will lead quality strategy, strengthen management systems, improve process capability, partner directly with customers, and drive initiatives that reduce risk and enhance overall plant performance.
What You’ll Do
Lead Quality Strategy & Develop the Team
Lead and develop the site Quality organization through coaching, performance management, and capability building
Establish and execute a plant Quality strategy aligned with North American and corporate objectives
Foster a culture of quality, accountability, and continuous improvement across all functions
Own Quality Systems & Compliance
Own and continuously improve the site’s Business Excellence System (BES)
Support compliance with standards such as ISO 9001, ISO 13485, ISO 17025, AS9100, RC 14001, and other applicable frameworks
Serve as the primary site contact for customer and third-party audits
Maintain the integrity of quality policies, procedures, records, and regulatory documentation
Drive Performance & Continuous Improvement
Define, monitor, and report critical quality KPIs, including defects, Cost of Poor Quality (COPQ), customer complaints, and audit findings
Lead root cause analysis and corrective and preventive action (CAPA) efforts
Drive Lean Six Sigma and continuous improvement initiatives that improve product quality, process capability, and plant performance
Use data, SPC, and statistical analysis to identify trends, reduce risk, and support fact-based decision-making
Champion Customer Quality
As the primary quality liaison for customers, including issue resolution and site visits
Ensure timely and effective responses to customer complaints and returns
Partner cross-functionally to troubleshoot issues and improve product and process performance
Build strong relationships with internal and external stakeholders while maintaining a customer-focused approach
Lead Audit & Governance Programs
Lead internal audit programs across North American sites
Support customer, third-party, and regulatory audit readiness
Promote consistent quality practices and share best practices across the organization
Strengthen Product & Process Quality
Ensure raw materials and finished goods meet specifications and applicable compliance requirements
Provide oversight of laboratory operations and testing methods, as applicable
Support product compliance initiatives related to REACH, RoHS, industry-specific requirements, and other regulatory standards
Partner with Operations and other functions to improve manufacturing performance and reduce quality risk
Build Quality Capability Across the Organization
Facilitate quality awareness and education throughout the site and broader North American organization
Provide training in Quality Assurance, problem-solving, auditing, and Quality Systems
Promote best-practice sharing in quality systems, continuous improvement, metrology, and statistical applications
Qualifications
- Bachelor’s degree in Engineering, Quality, Business, or a related field desired
- 8–10 years of quality leadership experience within a manufacturing environment
- 2+ years of supervisory or people leadership experience
- Strong knowledge of Quality Management Systems, SPC, root cause analysis, and CAPA methodologies
- Experience with ISO and regulatory compliance frameworks
- Strong understanding of product compliance requirements and the ability to assess risk, conduct reviews, and provide organizational guidance
- Experience with Microsoft Office, MRP systems, and Minitab
- Excellent verbal and written communication skills
- Demonstrated ability to manage multiple complex priorities
- Strong influencing skills with the ability to work effectively across functions, locations, and organizational levels
Preferred Qualifications
- American Society for Quality certifications such as: Certified Quality Auditor (CQA), Certified Quality Engineer (CQE), Certified Quality Manager (CQM)
- Experience with standards and frameworks such as ISO 9001, ISO 13485, ISO 17025, AS9100, or RC 14001
- Product compliance knowledge related to REACH, RoHS, Clean Water Act requirements, or industry-specific regulations
Benefits
Competitive compensation and comprehensive benefits package
Pay
The salary range for this position is $103,400.00 - $129,300.00 USD Annual. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.
Equal Opportunity Employer
Mitsubishi Chemical Advanced Materials Inc. is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email MCA-MBX_accomodations@m-chem.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
Pay Transparency Nondiscrimination Provision
We will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision for more information.
E-Verify
Mitsubishi Chemical Advanced Materials Inc. is a Federal Contractor and must participate in the E-Verify Program to confirm eligibility to work in the United States. For information please click on the following link: E-Verify.