Quality Manager - Manufacturing

Key Responsibilities

• Champion the QMS: Own and continuously elevate our ISO 9001 quality management system, cultivating a team culture that is audit-ready and driven by exceptional documentation standards.
• Scale the Infrastructure: Design and maintain a highly adaptable quality infrastructure capable of supporting products smoothly from prototype to high-rate manufacturing.
• Lead Root Cause Investigations: Mastermind structured 8D investigations for internal variations, customer feedback, and supplier escapes—steering cross-functional teams toward permanent, sustainable corrective actions.
• Drive Engineering Changes (EC): Lead the EC process as a critical bridge between Engineering, Manufacturing, and Supply Chain, evaluating quality impacts to ensure everything is validated before hitting production.
• Implement Advanced Systems: Establish a world-class statistical process control (SPC/SQC) program to monitor and optimize critical manufacturing performance characteristics.
• NPI Partnership: Fuel growth during New Product Introductions (NPI) by actively contributing to Design for Manufacturing/Assembly (DFM/DFA) reviews and robust process validations.
• Supplier Quality Synergy: Partner alongside our supply chain team to qualify partners, conduct insightful supplier audits, and collaboratively resolve supplier quality metrics.
• Actionable Metrics: Track and present key performance indicators (KPIs) to leadership—including first pass yield, cost of poor quality (COPQ), and customer satisfaction trends—to tell our data's success story.

Qualifications & Experience

• Proven Leadership: 10+ years of progressive quality engineering or quality management experience thriving within a complex, hardware-heavy manufacturing environment.
• System Scaling Expertise: Highly preferred experience scaling quality systems symmetrically alongside rapid production volume growth (from low-volume builds through high-rate manufacturing).
• Technical & Analytical Mastery: Strong data-driven problem-solving mindset with advanced Excel proficiency (SQL or database experience is a major plus). Able to easily interpret complex engineering drawings and GD&T.
• Education: Bachelor's degree in Mechanical Engineering, Manufacturing Engineering, Industrial Engineering, Applied Science, or a closely related technical field.
• Certifications: ISO 9001 Lead Auditor certification (or equivalent experience leading external/third-party audits) is highly preferred.