Quality Manager II - Military Flight Controls Division - Dublin, GA

Position Summary

The Quality Manager II leads a team of Quality professionals (e.g., inspection, compliance, engineering) to drive manufacturing quality process improvements at a larger single site or across multiple sites within a division. This role owns execution and sustainment of the Quality Management System (QMS) in complex environments with variation in products, processes, and customer/market requirements. The manager routinely partners with Operations and Engineering. May oversee supplier/service provider performance with regular customer interaction as needed. The position manages multiple value streams and process improvement initiatives.

Responsibilities

• QMS Ownership and Governance: Owns and drives adherence to Parker Quality Process (PQP) methodologies and principles through deployment of PQP tools within the site. Lead execution and sustainment of the QMS (e.g., ISO 9001, IATF 16949, AS9100 as applicable) across complex or multi-site operations. Establish and maintain audit readiness; coordinate internal, customer, and third-party audits and ensure timely closure of findings. Own document control, training, and management review inputs; ensure compliance with regulatory and customer requirements.
• Manufacturing Quality Leadership: Direct daily quality operations across multiple value streams (inspection, testing, nonconformance management, MRB). Ensure adherence to control plans, standard work, and change control; validate effectiveness of process controls and product verification. Monitor and improve key metrics (e.g., FPY, scrap, rework, complaints, cost of quality); drive continuous improvement roadmaps.
• Structured Problem Solving and Risk Reduction: Lead complex root cause analysis and CAPA using A3, 8D, 5-Why, and Fishbone; verify effectiveness and prevent recurrence. Maintain and improve PFMEAs, Control Plans, and risk registers; lead SPC implementation and process capability analysis (Cp/Cpk). Oversee MSA/gage R&R, calibration compliance, and metrology practices.
• Supplier and Customer Engagement: Oversee supplier/service provider performance where applicable: incoming quality, SCARs, audits, containment, and corrective actions. Interface regularly with customers on quality topics (e.g., significant events, corrective actions, verification of effectiveness, readiness assessments).
• Cross-Functional Collaboration and Project Leadership: Partner closely with Operations, Engineering, Supply Chain, and CI/Lean teams to align improvements with business and technical requirements. Lead multi-value-stream process improvement initiatives; coordinate resources, schedules, and benefits tracking.
• People Leadership and Capability Building: Lead and develop a team of quality professionals and/or inspectors; manage staffing, coaching, training, priorities, and performance. Build competency in quality tools and systems; promote a culture of accountability, data-driven decision making, and continuous improvement.

Qualifications

• Bachelor's degree required; Engineering degree preferred
• Minimum of 8 years of related experience
• Experience leading quality teams and initiatives in larger single-site or multi-site operations with diverse product/process/customer requirements

Skills

• Deep knowledge of QMS standards and audit practices (e.g., ISO 9001, AS9100, IATF 16949 as applicable)
• Proficiency with quality tools and methods: CAPA, A3/8D problem solving, PFMEA, Control Plans, SPC, MSA (gage R&R), PPAP/FAI, and MRB processes
• Ability to interpret engineering drawings/specifications; GD&T familiarity preferred
• Strong analytical and data skills; experience with KPI dashboards and statistical tools (e.g., Minitab or equivalent)
• Effective communication and influence skills across executive, manager, and shop-floor levels; strong customer and supplier interaction capabilities
• Demonstrated leadership across multiple value streams and complex improvement portfolios, solid project management skills
• Familiarity with ERP/MES and standard productivity tools (e.g., Microsoft 365)
• Certifications (preferred, not required): Internal Auditor (ISO 9001 or applicable), ASQ certifications (e.g., CQE, CQA, CMQ/OE), and/or Lean Six Sigma Green/Black Belt
• Ability to travel periodically to support multi-site initiatives, supplier/customer engagement, and audits

Pay and Benefits

• Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost
• 401(k) Plan with company matching contributions at 100% of the first 5% of pay
• Company provided defined-contribution retirement plan with annual contribution equal to 3% of pay
• Career development and tuition reimbursement
• Other benefits including paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance are provided at no cost to you
• Supplemental benefit programs including identity protection, legal protection, and pet wellness are available at competitive rates
• Paid Time Off and 13 Company-Paid Holidays
• U.S. Citizenship or U.S. Permanent Resident status REQUIRED