Quality Manager II

About the role

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.

The Plant Quality Manager is the quality advocate for the plant, providing leadership for the quality and food safety systems and programs. Key drivers are assuring compliance to specifications on incoming materials, in-process conditions and finished products. The Plant Quality Manager also assures the ongoing reduction of quality attribute variation utilizing Statistical Process Control (SPC) methodology to improve the acceptance of our products by our customers. In addition, Plant Quality Managers must serve as the point of contact with customers when product quality exceptions occur.

Responsibilities

• Acts as a safety leader and puts safety first in all responsibilities; works in conjunction with the EHS Manager to establish and maintain all policies and programs to assure a safe working environment.
• Provide hands-on management of the elements of the Quality Management System, including quality action plans, customer complaints and internal holds, standard work, audit processes, document control, test methods, and quality test equipment; ensure training is conducted for quality management system elements.
• Ensure plant systems are tied into corporate standards via reviews and audits.
• Generate scorecards and reports for all aspects of plant quality, including VOC, CARs, SCARs, COAs, SPC reporting, losses, internal, and third party & customer audits.
• Ensure that food safety and quality systems satisfy and meet at all times all customer specifications, internal and regulatory requirements (ISO, GMP, FDA, Food Safety, Medical, Pharma etc.) applicable to industry.
• Conducts advanced statistical analysis and process capabilities for process and product quality.
• Independently manages customer interactions as it relates to product or service quality.
• Identify, define and promote awareness of customer requirements for the plant.
• Manages and trains the activities of the Quality Team including the lab/quality technicians.
• Actively participates and leads teams in support of continuous improvement initiatives and establish a CI culture; establish a culture of continuous improvement in Quality.
• Active member of the plant leadership team.

Requirements

• Requires a Bachelor’s degree in Engineering or other Technical field.
• ASQ CMQ/QE or ASQ CQE certification preferred.
• Minimum of five (5) years of manufacturing industry experience to include positions in both quality QA/QC and Operations/Production.
• 2-3 years of demonstrated achievement in a Leadership /Supervisory position.
• Lean Six Sigma Green Belt Certification or willingness to obtain such certification is required.
• Demonstrated project management experience.
• Must have a thorough understanding of common Quality and Problem Solving tools such as Statistical Analysis, DOE, Pareto charts and Histograms.
• Strong proficiency in PC-based tools including Excel, PowerPoint, Word and Outlook required. Minitab and previous ERP experience a plus.

What We Value

• Technical Knowledge
• Must have effective communication skills to execute quality programs and communicate with employees at all levels of the plant.
• Exceptional problem solving and analytical skills with the ability to make quick and appropriate decisions.
• Collaboration and Influencing
• Strong Customer Service Focus
• Strong Team Leadership with ability to manage, coach, and develop people, talent and skills.
• Demonstrate Energy, Empowerment and Execution
• Lives Amcor Core Values and leads by example

Pay

The starting salary for this position is expected to be between $112,800 to $141,000; however, base pay offered may vary within the full salary range $112,800 to $169,200 depending on job-related knowledge, skills, and experience. Base pay information is based on national averages and a geographic differential may be applied based on work location. Position may also be eligible for Amcor’s Management Incentive Plan / Sales Incentive Plan, which is an annual bonus program based on business and individual performance, as well as medical coverage and other health and welfare benefits.

Benefits

• Medical, dental and vision plans
• Flexible time off, starting at 80 hours paid time per year for full-time salaried employees
• Company-paid holidays starting at 8 days per year and may vary by location
• Wellbeing program & Employee Assistance Program
• Health Savings Account/Flexible Spending Account
• Life insurance, AD&D, short-term & long-term disability, and voluntary benefits
• Paid Parental Leave
• Retirement Savings Plan with company match
• Tuition Reimbursement (dependent upon approval)
• Discretionary annual bonus program (initial eligibility dependent upon hire date)