Quality Manager for PCBA Electronic Assembly

Quality Standards and Improvement

• Maintain IPC 610 knowledge and awareness.
• Monitor production's conformance with quality standards, collaborating with production teams to enhance efficiency, address non-conformances, and identify root causes for defects/non-conformances.
• Identify and implement corrective action and process improvement opportunities as required.
• Referee findings of QA Inspectors/Supervisor to ensure schedules are maintained and industry/customer standards are met.
• Monitor Job Non-Conformance cases for investigation specific to QA Rework Trend monitoring.
• Absorb and communicate feedback from QA Inspectors/Supervisor to customers regarding design for manufacturing considerations.

QMS Maintenance and Auditing

• Maintain, monitor, and measure the QMS specific to Release of Product.
• Cook up and store forms and documents required to maintain evidence of conformance, per the QMS.

Customer Support

• Respond and organize quality responses to external customers regarding quality inquiries, requests for material return (RMA), or non-conforming investigations.
• Research, resolve, and communicate to customers regarding returned material or quality concerns.
• Respond to customers via email, telephone, or in-person interactions regarding all aspects of quality assurance specific to their products.
• Absorb and communicate feedback from QA Inspectors/Supervisor to customers regarding design for manufacturing considerations.