Quality Manager, Failure Analysis Electrical Engineer

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Quality Manager, Failure Analysis Electrical Engineer located in Austin, TX Reporting to the Director of Quality the Quality Manager, Failure Analysis Electrical Engineer will be responsible for investigating complex hardware failures across hyperscale AI computing platforms, leading root cause analysis activities, and driving corrective actions to improve the reliability and performance of next-generation AI infrastructure. This role requires deep expertise in system-level diagnostics, electrical and physical failure analysis, reliability testing, and semiconductor technologies. What a typical day looks like: Lead failure analysis investigations on hyperscale AI computing systems, including AI servers, compute nodes, GPU clusters, ASIC-based platforms, networking equipment, storage systems, and power delivery infrastructure.Diagnose hardware failures from the system level down to PCB, component, package, and silicon die levels.Conduct root cause analysis for issues such as system boot failures, thermal events, memory errors, PCIe failures, power integrity concerns, signal integrity issues, and AI accelerator failures.Interpret schematics, PCB layouts, stack-ups, manufacturing documentation, simulation results, and test data.Perform advanced electrical failure analysis, including short/open circuit analysis, power rail characterization, leakage current investigations, SI/PI analysis, and ESD/EOS assessments.Execute physical failure analysis methodologies, including cross-sectioning, dye and pry, decapsulation, SEM inspection, solder joint analysis, and package integrity evaluations.Investigate semiconductor-related failures involving GPUs, CPUs, ASICs, FPGAs, HBM memory, and high-speed SerDes technologies.Develop and execute reliability validation plans, including thermal cycling, HALT/HASS, burn-in, environmental testing, vibration, mechanical shock, and accelerated life testing.Partner with design engineering, manufacturing, supplier quality, reliability teams, and customers to resolve complex product and field reliability issues.Lead technical reviews and communicate reliability findings, corrective actions, and recommendations to internal and external stakeholders.Drive continuous improvement initiatives focused on product quality, reliability, and customer satisfaction. The experience we’re looking to add to our team Bachelor's degree in Electrical Engineering, Electronics Engineering, Reliability Engineering, or a related technical discipline; Master's degree preferred.Minimum 5 years of hands-on experience in reliability engineering, electronics engineering, failure analysis, or a related field.3+ years of previous managerial experienceExperience supporting hyperscale computing systems, AI server platforms, GPU-based systems, ASIC-based products, or data center infrastructure.Strong understanding of: High-speed digital electronics, Signal Integrity (SI) and Power Integrity (PI),PCB technologies and manufacturing processes, Semiconductor packaging and failure mechanisms, Thermal management and reliability engineering principlesExperience using advanced lab and diagnostic equipment such as oscilloscopes, network analyzers, logic analyzers, X-ray systems, SEM, CT scanning, and thermal analysis tools. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).