Quality Manager - Crystal Lake, IL

Summary

We are looking for a dynamic Quality professional to join our Crystal Lake manufacturing facility! In this role, you will report directly to the Plant Manager - Crystal Lake.

Essential Job Duties and Responsibilities

• Manage and supervise the Quality department and Quality programs.
• This also includes performance management and hiring of the employees within the department.
• Work to improve quality of outgoing products.
• Work to improve communication of customer requirements, resolve customer concerns, and promote quality throughout organization.
• Work closely to improve/maintain quality of raw materials/products.
• Build relationships with vendors and contractors to maintain quality products and resolve quality issues.
• Build relationships with registrar & auditors to obtain and maintain certifications.
• ISO management representative.
• Maintain a quality program conforming to ISO 9001:2015 standards.
• Oversee corrective action process.
• Train & promote quality throughout the organization.
• Lead quality improvement projects.
• Oversee internal auditing.
• Complete special projects and other duties as assigned.

Minimum Qualifications

• Bachelor's Degree in a related or relevant field preferred, or 5-7 years' experience.
• A minimum of 5 years or more of progressive Quality Management experience in a manufacturing related environment.
• Solid working knowledge of ISO 9001 standards.
• Geometry and statistics skills required.
• Strong knowledge of and extensive experience with ERP tools/principles.
• Ability to partner with internal and external customers.
• Proficient in MS Word, Excel, Access, and PowerPoint software and applications.
• Strong continuous improvement mindset and desire for action.
• Understanding of Lean principles.
• Ability to read and interpret documents such as safety rules, shop orders, product specifications, and contract reviews.
• Ability to read blueprints and drawings.
• Exceptional project management skills including ability to create action plans and timelines, manage multiple programs simultaneously.
• Excellent organizational skills and attention to detail.
• Excellent understanding of strategic and operational planning.
• Proven ability to solve complex problems.
• Self-starting with the desire to own and drive outcomes, with excellent ability to self-manage time and priorities.
• A collaborative, entrepreneurial, and flexible professional approach.
• Excellent communication skills with the ability to advise and influence at all levels of the organization.
• Empathetic but strong leader who inspires confidence and gains credibility quickly, possessing the fortitude to address challenging situations.
• Excellent judgment and decision-making skills, especially in high stakes and sometimes ambiguous situations.
• Ability to act with integrity, professionalism, and confidentiality.
• Ability and willingness to handle all of the Quality administrative tasks in the role.
• Great candidates for this Quality Manager's role have a solid Quality background but are also good at playing offense.