Quality Manager - Casa Grande

Key Responsibilities

• Lead and manage the plant's quality management system, ensuring compliance with customer specifications, GMPs, regulatory requirements, and internal quality standards.
• Develop, implement, and maintain quality procedures, inspection methods, and process control systems.
• Monitor critical control points and quality metrics to improve product consistency and eliminate defects.
• Ensure compliance with customer audits, certifications, sanitation requirements, and regulatory expectations.
• Champion food safety, workplace safety, and quality initiatives throughout the facility.

Customer & Supplier Quality

• Interpret customer quality requirements and translate them into manufacturing processes and inspection standards.
• Manage customer complaints, conduct root cause investigations, and implement effective corrective and preventive actions.
• Analyze complaint trends and quality data to identify opportunities for continuous improvement.
• Partner with suppliers to establish quality expectations and ensure material compliance.

Leadership & Continuous Improvement

• Lead, mentor, and develop the plant quality team through coaching, training, and performance management.
• Drive continuous improvement initiatives that improve product quality, operational efficiency, and customer satisfaction.
• Develop standardized quality procedures and best practices across manufacturing operations.
• Routinely communicate plant quality performance, trends, and improvement initiatives to leadership and cross-functional teams.

Cross-Functional Collaboration

• Work closely with Engineering, Operations, Logistics, Sales, and Customer Service to resolve quality issues and improve manufacturing performance.
• Support new product launches, process improvements, and quality validation activities.
• Participate as a key member of the plant leadership team, supporting overall operational performance, safety, and efficiency.