Quality Manager

Requisition ID #: 2264 | Location: McKeesport, PA 15132

About the Company

Trillium Flow Technologies, founded on a legacy of premier products and services, provides mission-critical valves, pumps, and aftermarket services for core societal infrastructure including water and wastewater, power generation (including nuclear power), food and beverage, oil and gas equipment, and general industry. Trillium is customer-centric, offering innovative engineering design with a global footprint focused on meeting customers’ original equipment and aftermarket needs.

About the Role

The Quality Assurance Manager is accountable for leading, interpreting, and executing the business’s quality program. This role operates as the site authority on quality, ensuring full compliance with applicable codes, customer requirements, and internal standards while driving a culture of quality ownership across the organization. The Quality Assurance Manager leads from a QA position—setting expectations, making quality-based decisions, and holding the organization accountable for adherence to the Quality Management System (QMS). This individual ensures quality is proactively embedded into operations, manufacturing, and supplier performance, overseeing the development, application, and continuous improvement of quality assurance and quality control processes for materials and finished products.

Responsibilities

• Quality Leadership & Program Ownership
  • Own and lead the site Quality Management System (QMS), ensuring compliance with ASME, ISO, and customer-specific requirements.
  • Act as the final authority on quality decisions, interpreting codes/standards and directing the organization accordingly.
  • Drive a culture of proactive quality ownership across operations, engineering, and supply chain.
  • Ensure quality is integrated into business execution—not treated as a downstream inspection function.
  • Represent QA leadership in coordination with senior leadership and corporate quality direction.
• Execution & Operational Oversight
  • Review customer purchase orders, specifications, and engineering documentation to define and communicate requirements.
  • Lead and manage the Material Review Board (MRB), ensuring timely and compliant disposition of nonconforming material.
  • Establish, implement, and improve inspection, testing, and evaluation methods aligned with regulatory and customer requirements.
  • Set priorities and direction for Quality Control resources to meet production and customer commitments.
  • Analyze quality data, returns, and failures—driving root cause analysis and corrective/preventive actions.
  • Partner cross-functionally with manufacturing, engineering, sales, and supply chain to resolve nonconformances and improve processes.
• Supplier & External Quality
  • Approve supplier quality procedures and certified material test reports to applicable codes (ASME, ANSI, etc.).
  • Evaluate and develop suppliers and subcontractors to ensure compliance with company quality requirements.
  • Support supplier performance improvement and qualification activities.
• Audits, Compliance & Customer Interface
  • Lead and participate in customer and third-party audits, ensuring audit readiness at all times.
  • Serve as the primary quality interface with customers, confidently interpreting requirements and resolving issues.
  • Ensure compliance with all company policies, procedures, and EHS requirements.
  • Represent the Director of QA, as required.

Requirements

• Bachelor’s Degree in Engineering or technical discipline (or equivalent experience).
• Minimum 10 years of Quality Assurance experience in a technical/manufacturing environment.
• Minimum 5 years of leadership/management experience.
• Strong working knowledge of applicable codes and standards (ASME Sections II & III, SNT-TC-1A, ISO 9001:2015, etc.).
• Deep understanding of manufacturing processes (machining, welding, NDE, materials, and testing).

Preferred Qualifications

• Nuclear industry experience (NQA-1 environment strongly desired).
• Customer-facing quality experience.
• Qualified NQA-1 Lead Auditor.

Skills and Competencies

The Quality Assurance Manager is expected to:

• Hold the business accountable to quality standards.
• Interpret and enforce requirements without ambiguity.
• Lead from the front in quality decisions, audits, and customer interactions.
• Drive a culture where quality is owned by everyone but led decisively by QA.

Physical Requirements

This position operates primarily in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. The role requires:

• Sitting for extended periods.
• Using hands and fingers to operate a computer keyboard, mouse, and telephone.
• Talking and hearing.
• Occasional standing, walking, bending, or reaching.
• Minimal lifting (typically less than 10 pounds).

The noise level in the work environment is usually low to moderate. Frequent visits to the manufacturing shop floor may require:

• Working near moving mechanical parts and overhead cranes.
• Exposure to moderate to high noise levels, vibrations, and varying temperatures.
• Use of personal protective equipment (PPE) such as safety glasses, gloves, hearing protection, and steel-toed boots.
• Working around chemicals, lubricants, or other industrial materials.

This role may involve occasional travel.