Quality Manager

About the Role

Dover Precision Components (DPC), part of Dover Corporation’s Pumps and Process Solutions segment, is a global leader in delivering performance-critical solutions across industries such as oil & gas, power generation, marine, and manufacturing. We design and manufacture mission-critical equipment components to support cleaner energy solutions and efficient operations. Our portfolio includes brands like Cook Compression, Waukesha Bearings, Inpro/Seal, and more, with a global presence in the Americas, Europe, and China. We are committed to employee development, fostering a collaborative culture, and offering competitive health and welfare benefits.

Responsibilities

• Quality Leadership: Lead and maintain the site’s Quality Management System, ensuring compliance with ISO certification, customer standards, and regulations. Set and execute quality goals, manage internal/external quality issues, and lead the quality team.
• Continuous Improvement: Drive initiatives to improve product quality, reduce scrap/rework, and enhance manufacturing performance. Use problem-solving methods like 8D, PDCA, and Six Sigma to address recurring issues.
• Quality Systems and Compliance: Develop and maintain quality standards, inspection methods, and process controls. Coordinate audits, ensure equipment calibration, and maintain documentation.
• Customer and Supplier Quality: Serve as the primary contact for customer quality concerns, investigate issues, and resolve complaints. Audit and qualify suppliers, and address supplier quality issues.
• Team Development: Deliver training on quality standards and problem-solving techniques. Foster cross-functional collaboration and a culture of quality ownership.
• Performance Management: Track and report quality metrics, analyze trends, and communicate performance to leadership. Address competing priorities and ensure commitments are met.

Qualifications

• Bachelor’s degree in Engineering, Quality, Manufacturing, or related field (equivalent experience considered).
• Minimum 7 years of relevant quality experience, preferably in manufacturing.
• Previous supervisory or management experience.
• Experience maintaining ISO Quality Management Systems and coordinating audits.
• Proficiency in customer and supplier quality, root-cause analysis, and corrective actions.
• Formal Lean training and Six Sigma certification (Green Belt preferred, Black Belt a plus).
• Project management experience preferred.
• Approximately 15% domestic and international travel.

Skills

• Strong leadership, team management, and coaching abilities.
• Excellent problem-solving, analytical, and decision-making skills.
• Effective collaboration and communication across departments.
• Ability to manage competing priorities and drive projects to completion.
• Strong customer service mindset and ability to handle technical discussions professionally.
• Proficiency in interpreting technical procedures and quality standards.

Work Environment

Regular interaction with manufacturing and production areas. Occasional exposure to moving mechanical parts, vibration, and manufacturing noise. Reasonable accommodations may be made for individuals with disabilities.

Pay

This position is eligible for a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan. Pay is determined by factors such as responsibilities, experience, education, location, and key skills.