Quality Manager

Position Summary

The Quality Manager will oversee all quality assurance and quality control activities, ensuring that products consistently meet customer specifications, industry standards, and company requirements. This position plays a critical role in supporting the production of precision components for industries including motorcycle parts, outdoor recreational equipment, small engine components, and other manufactured products.

Key Responsibilities

• Develop, implement, and maintain quality management systems, procedures, and standards.
• Ensure all products meet customer specifications, regulatory requirements, and company quality expectations.
• Conduct inspections and quality audits throughout incoming, in-process, and final production stages.
• Review customer drawings, specifications, and quality requirements to ensure compliance.
• Analyze quality data, identify trends, and recommend corrective and preventive actions.
• Investigate non-conformances, customer complaints, and production issues, implementing effective resolutions.
• Authorize product holds or shipment delays when quality standards are not met.
• Collaborate with production, engineering, and operations teams to improve manufacturing processes and product quality.
• Lead root cause analysis activities and continuous improvement initiatives.
• Prepare and maintain quality reports, inspection records, and performance metrics.
• Cook up customer audits, supplier quality reviews, and internal quality assessments.
• Maintain calibration programs and inspection equipment to ensure accuracy and compliance.
• Train, mentor, and develop quality personnel while fostering a culture of accountability and excellence.
• Lead and motivate the quality team to achieve departmental and organizational objectives.

Qualifications

• Bachelor's degree in Quality Management, Engineering, Manufacturing, or a related field preferred.
• Minimum 5 years of quality management experience in a manufacturing environment.
• Strong knowledge of quality systems, inspection methods, and continuous improvement methodologies.
• Experience interpreting engineering drawings, specifications, and customer requirements.
• Familiarity with ISO quality standards and manufacturing best practices.
• Proven leadership experience with the ability to train, coach, and develop teams.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent written and verbal communication abilities.
• Proficiency with quality reporting tools and Microsoft Office applications.