Jobs · Quality Assurance · Tennessee

Quality Manager

The Chemours Company · Humphreys County, TN · 2 wk ago
Quality Assurance$111k–$173k/yrFull-time

About the role

Chemours is seeking a Quality Manager to lead and manage site quality performance at our New Johnsonville, TN location. This position reports directly to the Plant Manager and offers relocation assistance.

Responsibilities

  • Lead site Quality Management System (QMS), including ISO-based systems, audits, corrective actions, documentation control, and continuous improvement initiatives.
  • Serve as the ISO Management Representative and NSF point of contact, managing external auditor engagement and maintaining the Quality Manual, procedures, and standards.
  • Drive quality performance and governance by establishing regular quality reviews, monitoring KPIs, analyzing in-process and finished-product data, identifying trends, and ensuring timely, effective corrective and preventive actions.
  • Promote strong use of SPC tools and data-driven decision-making across manufacturing processes.
  • Monitor and analyze in-process and finished product quality performance; identify trends and drive corrective and preventive actions.
  • Oversee customer-facing quality activities, including audits, visits, complaint investigations, and incident management. Ensure timely, thorough responses to customer inquiries and lead the Quality Service Incident (QSI) program to deliver high-quality investigations, root-cause analysis, corrective actions, and communication.
  • Provide leadership for laboratory operations and quality personnel, including staffing, training, qualification, performance management, and development.
  • Cover laboratory operations and quality personnel, including staffing, training, qualification, performance management, and development.
  • Coordinate sitewide quality improvement efforts in partnership with Operations, Maintenance, Engineering, Supply Chain, EHS/PSM, and other functions. Engage with site leaders to ensure effective implementation of corrective actions and continuous improvement projects related to product consistency, lab systems, packaging quality, and complaint reduction.
  • Represent the site in cross-site and business-level quality forums, contributing to quality councils, improvement teams, and broader organizational initiatives.
  • Build strong relationships with Sales, Marketing, Global Product Management, and other stakeholders.
  • Champion and deploy the Chemours Business System (CBS) / Lean principles within the site quality organization by establishing standard work and daily management routines (visual management, tiered huddles, and KPI review), leading structured problem solving (e.g., A3/root cause), and driving Kaizen/continuous improvement to eliminate waste, improve process capability, and strengthen ownership and accountability for quality performance.

Requirements

  • Bachelor’s degree in Engineering, Chemistry, Quality, or a related technical field (or equivalent experience).
  • 3+ years of progressive quality or manufacturing leadership experience, including people management responsibility.
  • Experience in chemical, industrial, or highly regulated manufacturing environments.
  • Strong working knowledge of Statistical Process Controls, root cause analysis, and continuous improvement methodologies.
  • Proficiency with standard business and manufacturing systems (e.g., Microsoft Office, SAP or equivalent systems).
  • Self-motivated and driven to effect positive changes and continuous improvement through leading, managing, and contributing to organizational goals.
  • Strong leadership skills, data-driven problem solving, and a customer-focused mindset.

Qualifications

  • Demonstrated experience leading ISO-based quality systems, audits, and corrective action programs.
  • Leverage Lean, Six Sigma, or Black Belt certification.
  • Proven success leading cross-functional quality improvement initiatives.

Skills

  • Statistical Process Control (SPC)
  • Root Cause Analysis
  • Continuous Improvement Methodologies
  • Lean, Six Sigma, or Black Belt Certification
  • ISO-Based Quality Systems Leadership
  • Customer-Focused Problem Solving

Benefits

  • Competitive Compensation
  • Comprehensive Benefits Packages
  • 401(k) Match
  • Employee Stock Purchase Program
  • Tuition Reimbursement
  • Commute Benefits
  • Learning and Development Opportunities
  • Strong Inclusion and Diversity Initiatives
  • Company-paid Volunteer Day

Pay

$110,544.00 - $172,725.00 per year

Schedule

N/A

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