Quality Manager
The Chemours Company · Humphreys County, TN · 2 wk ago
Quality Assurance$111k–$173k/yrFull-time
About the role
Chemours is seeking a Quality Manager to lead and manage site quality performance at our New Johnsonville, TN location. This position reports directly to the Plant Manager and offers relocation assistance.
Responsibilities
- Lead site Quality Management System (QMS), including ISO-based systems, audits, corrective actions, documentation control, and continuous improvement initiatives.
- Serve as the ISO Management Representative and NSF point of contact, managing external auditor engagement and maintaining the Quality Manual, procedures, and standards.
- Drive quality performance and governance by establishing regular quality reviews, monitoring KPIs, analyzing in-process and finished-product data, identifying trends, and ensuring timely, effective corrective and preventive actions.
- Promote strong use of SPC tools and data-driven decision-making across manufacturing processes.
- Monitor and analyze in-process and finished product quality performance; identify trends and drive corrective and preventive actions.
- Oversee customer-facing quality activities, including audits, visits, complaint investigations, and incident management. Ensure timely, thorough responses to customer inquiries and lead the Quality Service Incident (QSI) program to deliver high-quality investigations, root-cause analysis, corrective actions, and communication.
- Provide leadership for laboratory operations and quality personnel, including staffing, training, qualification, performance management, and development.
- Cover laboratory operations and quality personnel, including staffing, training, qualification, performance management, and development.
- Coordinate sitewide quality improvement efforts in partnership with Operations, Maintenance, Engineering, Supply Chain, EHS/PSM, and other functions. Engage with site leaders to ensure effective implementation of corrective actions and continuous improvement projects related to product consistency, lab systems, packaging quality, and complaint reduction.
- Represent the site in cross-site and business-level quality forums, contributing to quality councils, improvement teams, and broader organizational initiatives.
- Build strong relationships with Sales, Marketing, Global Product Management, and other stakeholders.
- Champion and deploy the Chemours Business System (CBS) / Lean principles within the site quality organization by establishing standard work and daily management routines (visual management, tiered huddles, and KPI review), leading structured problem solving (e.g., A3/root cause), and driving Kaizen/continuous improvement to eliminate waste, improve process capability, and strengthen ownership and accountability for quality performance.
Requirements
- Bachelor’s degree in Engineering, Chemistry, Quality, or a related technical field (or equivalent experience).
- 3+ years of progressive quality or manufacturing leadership experience, including people management responsibility.
- Experience in chemical, industrial, or highly regulated manufacturing environments.
- Strong working knowledge of Statistical Process Controls, root cause analysis, and continuous improvement methodologies.
- Proficiency with standard business and manufacturing systems (e.g., Microsoft Office, SAP or equivalent systems).
- Self-motivated and driven to effect positive changes and continuous improvement through leading, managing, and contributing to organizational goals.
- Strong leadership skills, data-driven problem solving, and a customer-focused mindset.
Qualifications
- Demonstrated experience leading ISO-based quality systems, audits, and corrective action programs.
- Leverage Lean, Six Sigma, or Black Belt certification.
- Proven success leading cross-functional quality improvement initiatives.
Skills
- Statistical Process Control (SPC)
- Root Cause Analysis
- Continuous Improvement Methodologies
- Lean, Six Sigma, or Black Belt Certification
- ISO-Based Quality Systems Leadership
- Customer-Focused Problem Solving
Benefits
- Competitive Compensation
- Comprehensive Benefits Packages
- 401(k) Match
- Employee Stock Purchase Program
- Tuition Reimbursement
- Commute Benefits
- Learning and Development Opportunities
- Strong Inclusion and Diversity Initiatives
- Company-paid Volunteer Day
Pay
$110,544.00 - $172,725.00 per year
Schedule
N/A