Quality Manager

About the role

Develop, implement and sustain the quality systems required to assure the delivery of products and services that exceed total quality requirements. Lead the facility in the application of total quality activities that result in continuous process improvements and reduce total cost. Responsible for maintaining ISO9001, AS9100 and Military QPL maintenance programs, such as Mil-PRF-39010, Mil-PRF-27.

Essential Duties and Responsibilities

• Manage, lead, and mentor the Quality department team
• Responsible for incoming quality and regulation of suppliers performance to quality
• Develop and drive customer specific quality requirements
• Interface with customer to resolve quality problems by determining root cause and corrective actions
• Lead the quality team’s efforts to improve internal quality
• Implement sustainable quality processes in production process
• Support Manufacturing, Sales and Customer service in resolving quality problems and implementation of corrective actions
• Drive customer-specific quality problems using FBS processes and tools
• Embrace and utilize Daily Management Process
• Develop audit programs and procedures for all levels of audit activity. Assure consistency of purchased components by vendor certification, establishment of effective acceptance criteria and product monitoring
• Provides support and information for new and sustaining product development in regards to quality processes, tooling and fixtures, aimed at one piece flow
• Maintain ISO and AS9100 quality system

Qualifications

• Demonstrated ability to successfully lead projects involving cross-functional teams and external stakeholders
• Excellent interpersonal and communication skills. Excellent written, verbal, and technical presentation skills
• Highly organized and task focused, with little to no supervision required
• Excellent project management skills
• Excellent Proficiency with all common software; Microsoft Word, Excel, PowerPoint, Project

Education and/or Experience

• Bachelor’s degree- preferably in a technical discipline
• Supervisory, or management experience required
• Prior quality systems experience in manufacturing environment
• Experience with military specifications would be beneficial
• Variation Reduction and Problem-Solving skills
• Mathematical and statistical analysis

Physical Demands

• Regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
• Frequently required to stand, walk, and sit
• Occasionally required to climb or balance; stoop, kneel, crouch, or crawl
• Occasionally lift and/or move up to 25 pounds

Work Environment

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
• The noise level in the work environment is usually moderate

Reasoning Ability

• Ability to solve practical and complex problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form