Quality Manager

About the role

At Niagara, we're seeking Team Members passionate about contributing to our mission of providing high-quality, affordable bottled water. This role offers the opportunity to work in an entrepreneurial and dynamic environment where you can make a meaningful impact.

Responsibilities

• Administer policies and programs ensuring all organizational products and processes meet established quality standards.
• Implement quality standards and ensure compliance at every stage of the process.
• Lead facility activities related to Food Safety, Packaging Quality, and Product Quality.
• Collaborate with Niagara Corporate Quality and Third Party Audits to manage plant initiatives.
• Trend and analyze data to develop initiatives improving plant performance and compliance with company and regulatory standards.
• Lead root cause analysis for quality and customer complaints.
• Ensure compliance and maintain accurate records for all mandated quality checks, tests, and sanitation activities.
• Monitor microbiological programs, collect and test product and process samples as necessary.
• Oversee water testing equipment evaluations and calibrations.
• Review and manage Pre-requisite Programs, GMP Compliance, and Sanitation Compliance.
• Coordinate with the Research & Development team for formulation adjustments, product evaluations, and launches.
• Maintain a safe work environment and support all plant safety programs.
• Assist with weekend and holiday coverage as needed.

Qualifications

• Minimum 6 years of experience in a field or similar manufacturing environment.
• Minimum 6 years of experience in the position.
• Minimum 4 years of experience managing people/projects.
• Computer literate with proficiency in Microsoft Office Applications, Visio, Oracle Business Systems, Infinity QS, etc.
• Detail-oriented with excellent oral and written communication skills.
• Knowledge of water chemistry, microbiological analysis methods, chemical analysis methods, laboratory systems, and beverage sanitation practices.
• Demonstrated ability to use data for creative problem-solving and experience using statistical software packages.

Preferred Qualifications

• 10+ years of experience in a field or similar manufacturing environment.
• 10+ years of experience in the position.
• 6 years of experience managing people/projects.

Competencies

• Lead Like an Owner: Manages a safe working environment, accurately documents safety-related training, and effectively communicates safety incidents; provides strategic input and oversight to departmental projects; makes data-driven decisions and develops sustainable solutions; reduces costs and manages timelines while prioritizing long-run impact over short-term wins; makes decisions by putting overall company success first before department/individual success; leads/facilitates discussions to get positive outcomes for the customer; makes strategic decisions which prioritize the needs of the customer over departmental/individual goals; engages in long-term talent planning.
• InnovACT: Continuously evaluates existing programs and processes, and develops new initiatives to increase efficiency and reduce waste; creates, monitors, and responds to departmental performance metrics to drive continuous improvement; communicates a clear vision, organizes resources effectively, and adjusts the strategy as needed when managing change.
• Find a Way: Demonstrates ability to think analytically and synthesize complex information; effectively delegates technical tasks to subordinates; works effectively with departments, vendors, and customers to achieve organizational success; identifies opportunities for collaboration in strategic ways.

Benefits

Our Total Rewards package includes a comprehensive benefits package for regular full-time team members, a limited benefits package for part-time, intern, and seasonal team members, and special discount programs like pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc. Additionally, we offer tuition reimbursement, college savings plans, and scholarship opportunities.