Quality Manager

Position Summary

Reporting to the Factory Manager, the Manager, Facility Quality plays a key role in ensuring the consistent production of safe, high-quality products. This role is responsible for leading and maintaining site quality systems, manufacturing processes, and documentation in compliance with Nestlé Health Science Standard Operating Procedures (SOPs) and current Good Manufacturing Practices (cGMPs).

The Quality Manager also provides leadership to the Quality Assurance team, managing and developing direct reports while fostering a strong culture of quality, compliance, and continuous improvement across the site.

Key Responsibilities

• Develops staff through feedback, coaching, counseling and support.
• Ensures both new and existing associates are trained on cGMPs as it relates to 21 CFR part 111.
• Maintains compliance with FDA Regulations and other industry accepted standards.
• Supports and participates in audit preparations and inspections by certifying agencies and regulatory bodies, i.e. USP & FDA. Participate in developing action plans and executing corrective actions in a timely manner.
• Leads, anticipates, assesses and manages current and future compliance in the facility.
• Ensures accurate and timely completion of all tasks relating to Batch records and maintenance of cGMP and SOP records.
• Leads and/or supports investigations through Root Cause Analysis and effective Corrective and Preventive Action (CAPA).
• Evaluate data using statistical tools.
• Lead or actively support Product Change Control.
• Works collaboratively with cross-functional teams to implement necessary production changes, system updates, and documentation revisions in a timely and productive manner.
• Facilitates and properly manages the Quality Management Systems including but not limited to; Deviations, Non-Conformances, CAPAs, Change controls.
• Facilitates and presents data and information pertaining to quality performance to upper management.
• Facilitates Material Review Board (MRB) for non-conforming materials, determination and documentation of dispositions of said material.
• Develops cross functional and multinational relationships.

Experience and Education Requirements

• Bachelor's degree or Equiv Experience in lieu of degree
• Experience in Pharmaceutical, Food Science, Chemical Engineering, Chemistry or other Science related field
• 5+ years experience in the food, dietary supplement, medical device or pharmaceutical industry
• Experience leading teams
• Knowledge of FDA regulations for the cGMP of Dietary Supplements and Foods
• Experience with Food Safety plans/HACCP, GFSI

Preferred Skills

• Excellent communication and interpersonal skills, being very detailed oriented
• Ability to lead, train, motivate, and work within a team
• Good planning and organizational skills
• Proven ability to manage of Quality Systems.
• Knowledge of regulatory and GMP compliance requirements such as 21 CFR Part 111, HACCP, HARPC preferred
• Knowledge of Quality Management Systems e.g. CAPA, Product defense, Pest Control.
• Knowledge of auditing techniques and quality toolkit – problem solving, basic statistics, investigations, corrective/ preventive actions
• SQF practitioner / FSSC/ BRC/ ISO experience preferred
• Must be proficient with PC programs, i.e. Microsoft Office (Word, Excel, PowerPoint)
• SAP Knowledge desirable

Pay Range

The approximate pay range for this position is $125,000 to $140,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.

About Nestlé Health Science

We believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.

We bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing.

We innovate for impact and reimagine the future of health and nutrition for patients and consumers.