Quality Manager

Responsibilities

• Lead, develop, and mentor Quality team members to achieve department and company objectives.
• Drive quality improvement initiatives internally and externally to improve product quality, process capability, and customer satisfaction.
• Partner with Engineering, Production, Maintenance, and Supply Chain teams to resolve quality issues and support operational performance.
• Ensure products and processes meet customer, engineering, regulatory, and company requirements.
• Lead Advanced Product Quality Planning (APQP) activities and support successful product and process launches.
• Oversee implementation and maintenance of Quality Management System (QMS) requirements and quality control systems.
• Utilize data analysis, statistical methods, and problem-solving tools to identify root causes and implement effective corrective and preventive actions.
• Monitor and improve process capability, quality KPIs, scrap reduction, yield improvement, and customer quality performance.
• Lead customer and supplier quality issue resolution, including containment, root cause analysis, corrective actions, and verification of effectiveness.
• Ensure completion of Layered Process Audits, process audits, product audits, and quality system assessments.
• Support customer visits, audits, and quality-related communications.
• Review and approve quality documentation including Control Plans, PFMEAs, Process Flow Diagrams, Work Instructions, Inspection Standards, and PPAP documentation.
• Drive continuous improvement through Lean Manufacturing, Six Sigma, and structured problem-solving methodologies.
• Collaborate with global teams and headquarters to ensure alignment of quality standards and initiatives.
• Develop and track departmental KPIs, providing regular updates to leadership.

Qualifications

• Bachelor’s degree required, MBA or MS preferred, or equivalent, relevant experience.
• 7+ years of Quality, Manufacturing, or Engineering experience within a manufacturing environment.
• 3+ years of leadership experience managing quality teams, departments, or cross-functional initiatives.
• Experience supporting high-volume manufacturing operations.
• Experience working within a global manufacturing organization preferred.
• Automotive, EV battery, electronics, or highly regulated manufacturing experience preferred.
• Experience with customer-facing quality management and product launch activities preferred.