Quality Manager

About the role

The Quality Manager will assist in developing the Quality strategy and lead all day-to-day activities for our Sunwarrior team. This role utilizes personal experience and expertise in food safety, quality, and good manufacturing and sanitation practices to provide strategic leadership and tactical support to all departments.

Responsibilities

• Oversee activities related to safety, consistency, and quality of dietary supplement and nutritional manufactured products.
• Lead internal and external audit processes (regulatory, certification, and customer).
• Escalate quality and food safety issues and present plausible solutions.
• Conduct training for team members and other departments as necessary and appropriate.
• Oversee formal raw material Supplier Qualification process.
• Oversee raw material sampling, label control, and retention processes.
• Oversee review and approval of documentation (production records, specifications, change orders, etc.), including finished product release approval.
• Organize and ensure completion of non-conformances, complaints, investigations, Corrective and Preventative Actions (CAPA).
• Ensure compliance to relevant regulatory requirements (FDA, NSF, TGA, Health Canada, etc.).
• Affirm compliance with cGMP policy, food safety and defense plans, personal hygiene policy, etc.
• Manage established quality systems as defined by standard operating procedures.
• Perform annual reviews with employees as required.
• Address personnel issues as necessary.
• Knowledge of HACCP principles include verification and validation activities.
• Assist manufacturing and quality teams and provide them with necessary services to ensure the highest quality products.
• Follow procedures to ensure production of quality products, as well as cost effective reductions.
• Meet all safety expectations including wearing the required personnel protective equipment, cGMP gowning garb and follow all safe practices.
• Work with production and give technical support to assist with manufacturing our products following all production standard procedures (kitting, mixing/blending, beadlet manufacturing, encapsulating, packaging, boxing, and labeling of the product).
• Prepare and maintain materials and equipment at the start, during, and end of production.

Qualifications

• 5+ years in the Quality Manufacturing industry, preferably for a Dietary Supplement manufacturing.
• Other required knowledge, skills & abilities: Label Review, Formulation, HACCP, Food Defense, Root Cause Analysis knowledge preferred.
• Must possess good interpersonal and strong communication skills (both written and verbal).
• Effective organizational, prioritization, and time management.
• Excellent attention to detail.
• Self-motivated and ability to take initiative and use sound judgment in day-to-day decision making.
• Punctual and reliable in work attendance.
• Ability to read, interpret and effectively communicate necessary policies and procedures to others.

Education and Experience

• Bachelor’s degree in food science, Biology, Microbiology, Chemistry, Nutrition, Exercise Science, or an applicable scientific discipline.
• 1-2 years’ Quality experience or more with nutritional supplements, dietary ingredients, food, or equivalent experience as it pertains to this role.