Quality Manager

GNS North America, established in 2009, delivers advanced metalworking solutions for automotive and industrial clients, specializing in stamping, welding, laser cutting, and assembly. Our in-house tool & die capabilities provide full design, simulation, and build services for complex projects.

About the Role

Manage all aspects of the internal and external function of the Quality department. Record and report all quality concerns and histories to management and production support personnel. Offer assistance in continuous improvement activities, quality planning, customer satisfaction, and supplier enhancement.

Responsibilities

• Maintain a positive work atmosphere by acting and communicating effectively with customers, clients, suppliers, and employees.
• Serve as quality liaison between the company and the customer base.
• Plan, coordinate, and direct quality assurance programs to ensure continuous production of products consistent with established standards.
• Establish and maintain Quality Assurance programs, procedures, and controls.
• Coordinate Corrective Action needs by reviewing, reporting findings, and making recommendations.
• Manage internal quality functions including Floor Support, Product Sampling, Rework, and Final Inspection.
• Manage the Gage Control Program and the Statistical Process Control Program.
• Maintain Production Books/Work Instructions placed in Plex.
• Ensure all products meet or exceed company quality standards.
• Oversee supplier auditing and qualification for new or proposed suppliers.
• Advise on installation and maintenance of inspection and testing procedures for raw materials, packaging materials, and finished products.
• Manage and coordinate the maintenance of the Quality System standards to IATF 16949 requirements.
• Manage and coordinate the Quality Management System.
• Document all internal activities relative to Quality System standards and provide periodic status reports.
• Interface with company managers and customers on questions and requirements related to Quality System standards.
• Coordinate the updating and reporting of quality metrics to management, supervision, and floor support.
• Participate in continuous improvement and assist in its implementation.
• Perform other miscellaneous duties as assigned.

Requirements

• Bachelor’s Degree (B.A.) from a four-year college or university; minimum of five years related experience and/or training; or equivalent combination of education and experience.
• ISO and TS16949 background.
• Working knowledge of SPC and gage calibration methodologies.
• Working knowledge of GD & T (Geometric Dimensioning & Tolerancing).
• Working knowledge of CMM (Coordinate Measuring Machine) Technology.

Skills

• Effective communication and report writing skills.
• Good negotiation skills with a customer-oriented attitude.
• Excellent analytical abilities to grasp key points from complicated details.
• Good leadership capabilities to lead projects to successful completion.
• Basic knowledge of applicable software to infer statistical data.
• Familiarity with the tools, concepts, and methodologies of quality management.

Training Requirements

• General Safety.
• Quality System Awareness and Procedures.

Physical Demands & Work Environment

The role requires occasional standing, walking, sitting, reaching with hands and arms, climbing or balancing, stooping or kneeling, talking, hearing, and using fingers and hands to feel objects, tools, or controls. Must occasionally lift and/or move up to 40 pounds. May require climbing stairs to access various areas of the building. Specific vision abilities required include close vision, distance vision, depth perception, and the ability to adjust focus.

Overtime may be necessary as workload dictates, including weekdays, weekends, and/or holidays. The job is generally performed in an office environment but may require travel to customer or production facilities. Requires dealing calmly and effectively with high-stress situations. Employees may be subject to random drug and alcohol testing under FAA regulations.