Quality Manager

About the role

The Quality Manager will serve as a partner to the operations, commercial teams, and customers, ensuring the production and delivery of corrugated products and services that meet high standards and exceed customer expectations.

Responsibilities

• Foster a culture of continuous improvement to enhance process control, quality, yields, and reduce defects
• Lead quality process improvements and training initiatives for employees within the facility
• Interface with internal and external customers to ensure quality expectations are met and vendors are meeting our material specifications
• Facilitate team meetings to improve the quality process and champion Product Stewardship Food Safety process
• Manage Monthly Quality Report for Leadership Team and all measuring of equipment to ensure GP compliance
• Analyze and report to leadership teams on quality performance data while identifying and leading improvement activities
• Administer corporate computer systems involving plant floor data collection and customer complaints

Requirements

• Leadership experience managing quality and process improvements in an industrial, manufacturing, or military environment
• Experience coaching and mentoring in a professional atmosphere
• Experience with managing and maintaining customer relations through written and verbal follow-up that includes email correspondence and video conferencing, as well as onsite visits
• Experience with quality management systems
• Mandatory: Bachelor’s Degree or higher
• Root Cause Analysis (RCA) and Cause Mapping experience
• Statistical Process Control experience
• Leverage Lean/Six Sigma experience
• Corrugated packaging industry experience
• Experience working with BVP and KIWI information systems
• HACCP Certification

Qualifications

• Bachelor’s Degree or higher
• Root Cause Analysis (RCA) and Cause Mapping experience
• Statistical Process Control experience
• Lean/Six Sigma experience
• Corrugated packaging industry experience
• Experience working with BVP and KIWI information systems
• HACCP Certification

Skills

• Leadership experience managing quality and process improvements in an industrial, manufacturing, or military environment
• Experience coaching and mentoring in a professional atmosphere
• Experience with managing and maintaining customer relations through written and verbal follow-up that includes email correspondence and video conferencing, as well as onsite visits
• Experience with quality management systems
• Mandatory: Bachelor’s Degree or higher
• Root Cause Analysis (RCA) and Cause Mapping experience
• Statistical Process Control experience
• Leverage Lean/Six Sigma experience
• Corrugated packaging industry experience
• Experience working with BVP and KIWI information systems
• HACCP Certification

Benefits

• Medical
• Dental
• Vision
• Flexible Spending and Health Savings Accounts
• Life Insurance
• Disability
• Retail Retirement
• Paid Vacation/Time Off
• Education Assistance
• May also include infertility assistance, paid parental leave and adoption assistance

Pay

Compensation details are confidential and not publicly disclosed.

Schedule

Details regarding the schedule are not specified in the job posting.