Quality Manager
About the role
The Quality Manager promotes, develops, and oversees compliance of the company quality system, monitors and develops systems, methods and practices to improve; 1) customer satisfaction and 2) cost of quality. Assure compliance of customer requirements by managing quality policies, standards, procedures, programs and practices while driving and facilitating continuous improvement.
Responsibilities
- Ensure compliance with the customer requirements, quality policy, company standards, regulatory and external standards.
- Measure and improve customer satisfaction and cost of quality.
- Validate quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures.
- Develop and implement the Quality led APQP activities specified within company process to assure quality from concept to production.
- Effectively interact with Production, Engineering, and Supply Chain teams to maintain product supply and introduction of new products.
- Work directly with suppliers to ensure compliance of supplied materials.
- Work directly with customers to support quality requirements.
- Work with purchasing staff to establish quality requirements for external suppliers.
- Develop policies and procedures to ensure quality product.
- Write technical and management systems reports.
- Bring together staff of different disciplines and drives the group to plan, formulate and agree on comprehensive quality procedures.
- Manage and improves the Company’s quality inspection and product release programs for incoming and in-process materials and components, processes and finished goods.
- Set Quality compliance objectives and ensures that targets are achieved.
- Maintain and improve product quality by completing product, company, system, compliance, and surveillance audits; investigating customer complaints; collaborating with other members of management to develop new product and engineering designs, and manufacturing and training methods.
- Facilitate analysis and coordinates activities related to process/system improvement projects.
- Determine staffing requirements to meet quality and delivery expectations.
- Maintain operations data and prepares productivity/quality reports for management.
- Direct and coordinate the activities of team engaged in quality functions – including inspection, analysis and training.
- Make final determinations or dispositions related to non-conforming materials.
- Monitor indicators related to ensuring employees conform to production or processing standards.
- Keep up to date with industry trends by attending conferences and training courses.
Requirements
- Holds a Bachelor’s Degree in Mechanical or Electrical Engineering (or similar).
- Has 10+ years of progressive experience in Quality or similar role.
- Holds a Lean Six Sigma Black belt or Master Black belt.
- Holds a statistical Problem Solving (Red X) Trainer certification.
- Has Baldrige framework experience.
- Has excellent interpersonal skills and ability to communicate with peers and internal and external customers.
- Possesses strong problem solving skills (Lean six sigma, red-x, 8D, etc).
- Possesses strong change management skills.
- Has knowledge of MS Windows, Word, Spreadsheet and project applications.
- Has the ability to travel overnight 10 to 20% and on occasional weekends.
Qualifications
- Knowledge of ISO 9001 and AS9100.
- Experience with APQP and PPAP.
- Experience with Six Sigma methodologies.
- Experience with Baldrige criteria for Performance Excellence.
- Experience with statistical process control (SPC).
- Experience with quality audit techniques.
- Experience with quality management systems.
Skills
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving and decision-making abilities.
- Ability to manage multiple tasks and priorities.
- Strong analytical and critical thinking skills.
- Ability to prioritize and organize work effectively.
- Strong attention to detail.
- Ability to work under pressure and meet deadlines.
- Ability to adapt to changing priorities and environments.
- Ability to work collaboratively with cross-functional teams.
- Ability to communicate effectively with stakeholders at all levels.
Benefits
Typical pay is $96,555 – 145,000 annually. Please note the pay information shown above is a general guideline. Pay is based upon candidate skills, experience, and qualifications. This position is eligible for participation in our Quarterly Incentive Pay Program.
G&W Electric Offers a Comprehensive Benefits Package That Includes:
- Medical, Dental and Vision Insurance
- Short and Long-Term Disability
- Life Insurance
- Health club membership program and reimbursement
- Employee Assistance Program
- Tuition Reimbursement
- 401(k) Annual Profit Sharing
- Vacation
- Air-conditioned/heated state-of-the-art manufacturing facility
Schedule
This position offers a flexible schedule to accommodate the needs of the employee and the business.
Pay
Typical pay is $96,555 – 145,000 annually. Please note the pay information shown above is a general guideline. Pay is based upon candidate skills, experience, and qualifications.
About G&W Electric
Innovating since 1905, G&W Electric has grown into a global leader in engineered electrical power grid solutions. Working with us means joining a worldwide team of passionate manufacturing professionals striving to continually improve the technologies the world depends on to deliver safe, reliable electricity. Our culture is focused on employee success, so we foster an entrepreneurial environment that encourages everyone to thrive. Learn more about our company by watching this video: https://www.youtube.com/watch?v=DMtAhsdYeUQ
G&W Electric enjoys a long reputation for product quality, innovation and world-class customer service to the power industry. We have established this reputation by believing that our greatest asset is our employees. We owe our success to the initiative and talents of highly skilled individuals within our team-based organization. Our goal is to set the standard for customer satisfaction by ensuring a superior level of service, performance and innovation. As a global organization and industry leader, we are committed to cultivating an engaging work environment that embraces our core values and develops our talent. Our continuous focus on growth and innovation means that you become part of a company that provides challenging opportunities, rewards excellence and combines your individual expertise to achieve a higher level of shared success. As part of our organization, you also help power the world!
G&W Electric is proud to be an Equal Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law. G&W Electric participates in the E-Verify process for all new hires. G&W Electric participates in the E-Verify process for all new hires. VEVRAA Federal Contractor