Quality Manager

About the role

This position is located in Wolf Lake, Illinois.

Responsibilities

• Continuously improve quality systems in order to increase customer service performance (OTIF) and to reduce and prevent customer dissatisfaction reports (CDR).
• Apply high-level problem-solving skills in the resolution of the highest value problems or opportunities identified by the site.
• Supports the site’s processes by managing our quality program to maintain ISO 9001:2015 compliance.
• Supports the BIM in developing our BI System.
• Promote, foster and demand an environment of Zero Harm through coaching and leading by example – SAFETY as the NUMBER 1 PRIORITY!
• Support compliance with applicable HSE performance standards, objectives and regulations.
• Lives and fosters the Incitec Pivot Limited (IPL) values and supports site leadership team to instill these values into our business culture.
• Continuous Improvement: Promote implementation of industry best practices, pursue the elimination of waste and support initiatives in manufacturing.
• Support department requirements and projects as needed.
• Conducts certification and recertification for trainers.
• Conducts verification/evaluation of new hires, and assists in determining whether they have satisfactorily completed their training.
• Participates jointly with department engineer and/or manager in final training ‘sign off’ certification.
• Maintain ISO certification functions as site lead auditor ISO 9001:2015.
• Coincide and conduct problem-solving activities for CDRs/NCRs.
• Payroll support (time entry, review/verification, timekeeping, etc.).

Requirements

• 2+ years of manufacturing related experience
• 3+ years of experience in a quality role
• Associates, 2 years Technical College or Junior College education preferred

Qualifications

• Strong communication skills and thorough understanding of Problem Solving, Critical Thinking, and Standard work
• Ability to communicate professionally with people at all levels of the organization and external parties as needed
• Strong skill set in applying technology to data collection and analysis
• Must be willing to undergo and pass an ATF background check as required to be a possessor of explosives
• Must be 21 years or older

Skills

• Positive attitude, friendly demeanor, and a team player

Benefits

• 3 weeks vacation + 12 paid holidays + PTO days
• Full health benefits including employer HSA contributions + dental plan with an orthodontic option, wellness coaching available
• Matching 401(k)
• Generous tuition reimbursement program
• Generous paid parental leave
• Friendly and supportive coworkers
• Zero Harm for Everyone Everywhere
• Value People – Respect, Recognize & Reward
• Think Customer. Everyone. Every day
• Treat the Business as our Own
• Care for the Community & our Environment
• Challenge & Improve the Status Quo
• Deliver on our Promises

Pay

• N/A

Schedule

• N/A