Quality Manager

Responsibilities

• Create and fully implement quality management systems that yield continuously improving results.
• Communicate thoroughly to the entire organization problems, causes, corrective actions, progress, and comparative results.
• Develop and manage quality procedures that relentlessly pursue root cause solutions to quality problems.
• Train and coach all associates to this end.
• Develop in-process self-inspections within each department.
• Track, analyze, and involve associates in the process of fixing customer complaints.
• Communicate the impact of these problems, the need to respond, and celebrate the successful elimination of the problems.
• Audit quality control processes and programs for compliance and report to Top Management any non-conformances.
• Maintain current knowledge of quality principles and update quality materials as needed.
• Cook the plant ISO certification process.
• Conduct audits of the quality management system and lead the corrective and preventative action process.
• Develop teams to problem-solve in areas of Quality; provide ongoing education and bring best practices to Cookson.
• Manage work groups so that excellent associates are developing while achieving stated goals.
• Use Microsoft Office products such as Word, Excel, and Outlook and other databases to communicate, process estimates, relay messages, etc.
• Cross train throughout the production facility to support Plant Manager.
• Facilitate site kaizen events & projects.
• Drive continual improvement efforts with production team.
• Implement communication tools to foster Lean culture.

Requirements

• BS degree in Engineering, Management or related field plus a minimum of five (5) years management or ten (10) years experience in a manufacturing environment, preferably steel.
• Demonstrated ability to implement ISO, LEAN, and other manufacturing processes and programs.
• Proven skills in managing quality programs in a manufacturing environment.
• Basic knowledge of Cornell/Cookson product line, computer skills, and knowledge of Microsoft programs such as Word, Excel and Internet Explorer.
• Must be able to work independently to resolve problems and errors with minimal supervision from various sources.
• Able to communicate with multi-departments and external customers (written and verbal forms of communication).
• Must have excellent verbal and writing skills and superlative cooperation and team-building abilities.