Quality Manager

About the role

This position leads quality initiatives, drives a quality mindset across the organization, and serves as the primary quality control resource for problem identification, resolution, and continuous improvement.

Responsibilities

• Initiate and implement quality improvement activities (e.g., Kaizen, Six Sigma) to raise the performance of the company’s product lines.
• Educate and train employees on their impact within the quality management system.
• Develop, implement, and manage the Quality Management System (QMS).
• Support concurrent engineering efforts by participating in new product development projects, representing quality assurance and the customer.
• Develop, implement, and document procedures for process control, process improvement, testing, and inspection.
• Establish and implement metrics (process capability, control charts, measurement quality) to monitor system effectiveness and enable data-driven decisions.
• Ensure appropriate problem-solving tools are understood and utilized to identify effective corrective actions and process improvements.
• Establish systems for collecting and analyzing statistical data to predict trends affecting product and process quality.
• Analyze customer product and process specifications to ensure adherence to requirements.
• Collaborate with customers to establish efficient, cost-effective requirements for ease of manufacture and reproducibility.
• Develop quality planning methods for all product lines and process certification standards.
• Interact with customers to identify opportunities for quality improvement and provide feedback to manufacturing and development teams.
• Report on quality issues, trends, and losses.
• Participate in internal and external quality audits.
• Interface with supplier and customer quality representatives to resolve quality control problems and ensure effective corrective action.
• Perform all other reasonable duties as assigned.

Requirements

• Bachelor’s degree in mechanical engineering or manufacturing engineering; master’s degree preferred.
• Minimum 5 years of experience in quality management in a manufacturing setting with direct reports.
• Proven hands-on approach with preference for candidates accustomed to floor involvement rather than desk management.
• Strong customer-facing experience.
• Working knowledge of AS9100 and NADCAP preferred.
• Six Sigma Black-Belt Certification preferred.

Skills

• Customer Focus
• Organizational Skills
• Problem Solving/Analysis
• Time Management/Personal Organization
• Ethics & Values
• Managing Vision & Purpose
• Driving Budgetary Results
• Introduction of New Capital to improve QMS
• Drive for Results
• Building Effective Teams
• Timely Decision Making
• Functional/Technical Skills
• Total Work Systems (TQM/ISO/Six Sigma)