Quality Manager
About the role
We are looking for a Quality Manager to lead our efforts in establishing world-class processes for a new class of manufacturing. The AMP platform is the first of its kind and therefore has unique quality requirements. We are seeking a candidate with a deep understanding of the fundamentals of quality and the promise of truly deterministic digital manufacturing.
Responsibilities
Develop and implement the company's QMS, ensuring compliance with ISO 9001 and other relevant certifications.
Hire, manage, and develop a Quality Engineering team.
Aid in defining the quality vision, objectives, roadmap, and metrics, aligning them with business goals.
Establish and maintain the QMS for all of Atomic Machines, encompassing both product devices and the AMP manufacturing platform, including the feedback loop.
Champion "Quality at the Source" in manufacturing, designing processes to minimize rework, escapes, and variation.
Implement in-process and end-of-line inspection methods, test coverage, and statistical process control (SPC).
Build systems to monitor yield, scrap, and rework trends, and lead improvement initiatives.
Establish processes for incoming and outgoing inspection and test, and oversee the management of non-conforming materials.
Lead efforts to improve the overall equipment effectiveness of the AMP platform to meet internal targets.
Perform regular audits of AMP manufacturing facilities to ensure consistent operations and adherence to quality standards.
Engage on customer quality concerns, leading structured issue resolution (e.g., 8D, RCA, FMEA).
Drive customer complaint resolution processes, product recall decision-making, and communication protocols.
Interface with customers directly, presenting RCCA, action plans, and answering.
Establish and maintain quality KPIs/dashboards across development, manufacturing, and field performance (e.g., yield, DPPM, escapes, audit findings, reliability).
Set up regular quality reviews with cross-functional teams to provide transparency into trends, risks, and mitigation plans.
Build and manage internal audit and continuous improvement programs.
Establish and monitor quality metrics for AMP and the devices it will produce.
Track recurring issues, perform root cause analysis, and ensure corrective actions are implemented.
Develop and implement a feedback mechanism from the device to the AMP.
Collaborate with Operations teams to establish and monitor performance metrics, ensuring that actions are taken to improve performance.
Lead Atomic Machines through all relevant third-party certifications, such as UL and ISO.
Help recruit, lead, and develop a high-performing quality and reliability team.
Collaborate cross-functionally with engineering, manufacturing, supply chain, product, and customer service teams to embed quality discipline.
Foster a culture of ownership, accountability, and continuous improvement throughout the organization.
Establish Product Quality Plans (PQPs) for all new products with input from the Devices team.
Participate in design reviews at each project milestone and act as a required approver for all design gates.
Requirements
6-10+ years in progressive quality roles with experience leading teams of 2 or more is a bonus.
Demonstrated expertise in the development, deployment, and scaling of Quality Management System (QMS) frameworks such as ISO 9001, from early-stage startups through growth. Experience leading ISO audits and maintaining certification is required.
Proven success in establishing quality processes that scale from Research and Development (R&D) and New Product Introduction (NPI) through volume manufacturing.
Hands-on experience with supplier qualification, audits, incoming inspection protocols, Production Part Approval Process (PPAP), and supplier scorecard systems.
Familiarity with Design for Manufacturability (DFM) principles and their impact on quality, manufacturability, and yield at scale.
Proficiency with Product Lifecycle Management (PLM), Manufacturing Execution Systems (MES), and Enterprise Resource Planning (ERP) systems; adept at driving closed-loop quality feedback into engineering and operations.
Strong execution skills and the ability to lead and influence cross-functional teams, including engineering, manufacturing, supply chain, and customer support.
Exceptional written and verbal communication skills, with strong emphasis on documentation quality and the ability to drive clear reporting of quality metrics and decisions.
Creative, autonomous, and resilient in ambiguous situations; demonstrates strong initiative and the ability to deliver tangible progress amid change.
A first-principles mindset—questioning assumptions, reframing problems from the ground up, and approaching challenges with foundational understanding rather than relying solely on precedent.
Bachelor's degree in Engineering, Physics, or a related technical field is required; Master's degree is preferred.