Quality Manager

Job Requirements

The Quality Assurance Manager is responsible for management and continuous improvement of Plant Quality Systems including customer and internal corrective / preventive actions and effectiveness, customer specification management, internal audit, the testing and inspections processes, the evaluation of inventory for order fulfillment. The Quality Manager must ensure that the Plant complies with ISO and customer requirements while meeting operational performance targets for Safety, Quality, Delivery, and Cost.

Responsibilities

• Being the “voice of the customer” by establishing quality acceptance standards for all processes.
• Must be willing to take unpopular stands when necessary to protect our customers while supporting achievement of operational targets for safety, quality, delivery and cost.
• Responsible for the quality of the product shipped to our customers.
• Primary champion for effective root cause analysis by supporting teams in documentation of corrective and preventive actions needed to improve performance in safety, quality, delivery and cost.
• Maintains standards of work performance and attitude to insure a safe and productive environment.
• Actively engage in Lean Management by encouraging, teaching, participating in, and supporting the Lean Six Sigma culture and tools.

Qualifications/Experience

• Bachelor's degree
• LSS Green Belt Certification
• Strong understanding of statistical methods
• High level of business acumen, with a strong foundation in finance
• 5-10 years of experience in Quality System management in manufacturing operation
• Certification for ISO9001/TS16949 auditing or equivalent experience in regulatory compliance
• Preferred: Strong organizational and analytical skills
• Six Sigma Black Belt or Master Black Belt
• Structured root cause analysis skills
• B.S Degree in Technical discipline or B.S. Degree in Business Administration

Work Location

This position is based onsite at our North Augusta, SC manufacturing facility, Monday through Friday. In addition to supporting the North Augusta plant, this role will provide quality oversight for our Bethune, SC location and is expected to be onsite at the Bethune facility approximately one day per week to support operations, collaborate with the local team, and ensure consistent quality standards across both sites.