Quality Manager

About the role

The Quality Manager position is responsible for all quality assurance related to the Quality Management System. This position manages the QA team.

Responsibilities

• Design, implement and maintain the Quality process monitoring systems that promote continuous improvement.
• Oversee and maintain all Quality Systems, including documents, in alignment with the Quality Director.
• Perform random documented quality spot checks of all processes including all internal functions and processes.
• Oversee, coordinate and conduct Internal Quality Audits in alignment with the Quality Director.
• Collaborate with engineering and production teams to identify, investigate, and resolve quality issues.
• Accessible to employees with questions or suggestions for quality issues.
• Support customer and vendor Quality issues as required.
• Monitor and guide other departments on Quality issues.
• Aid the Training department employees with Quality related tasks.
• Lead and coordinate internal and external audits in alignment with the Quality Director.
• Collaborate with Purchasing to ensure timely material availability and anticipated delays.
• Lead root cause analysis and corrective/preventive action programs, focused on internal non-conformance issues.
• Lead root cause analysis of external corrective/preventative actions, including Retuned Material Authorization items.
• Establish and monitor key quality metrics in alignment with the Quality Director.
• Ensure work area is kept clean and free of debris.
• Adhere to established company policies and procedures paying special attention to safety regulations.
• Perform other related duties as assigned.

Qualifications

• Associate degree in Quality Management or related field.
• 5+ years of related experience and/or training.
• Experience with ISO 9001 and/or AS9100 or similar QMS standards.
• Familiarity with quality tools such as FMEA, SPC, 8D problem solving, and root cause analysis.

Skills

• Leadership
• Technical Capacity
• Bias for Action
• Problem Solving/Analysis
• Continuous Improvement
• Organizational Skills
• Collaboration
• Performance Management
• Communication Skills
• Attention to Detail

Benefits

Pro-Active Engineering offers a competitive wage based on experience and a generous benefits package to include health, dental, vision, life insurance, short and long-term disability, retirement plan with a company match, FSA, paid vacation, sick days, holidays and Gain Sharing bonuses. We also offer a business casual dress code. You can wear jeans every day!