Quality Management System Supervisor

Company Overview

Carpenter Technology Corporation is a leading producer and distributor of premium specialty alloys, including titanium alloys, nickel and cobalt based superalloys, stainless steels, alloy steels and tool steels. Its high‑performance materials and advanced process solutions are integral to critical applications in aerospace, transportation, medical, energy, and other markets. The company’s wrought and powder technology capabilities support next‑generation products and manufacturing techniques such as novel magnetic materials and additive manufacturing.

Role Summary

The Quality Management Systems (QMS) Supervisor is responsible for supporting and maintaining the organization’s ETQ Quality Management System, ensuring effective management of quality and process documentation, reporting metrics, workflows, calibration records, audit activities, corrective action requests (CARs), and QMS performance dashboards. The role coordinates with quality and business leaders to ensure compliance with applicable standards, customer requirements, and regulatory expectations.

Responsibilities

• Maintain document control processes, ensuring controlled documents are current and properly managed through creation, revision, approval, and retention.
• Support audits, certifications, and the timely closure of audit findings and corrective actions.
• Update and maintain audit records and track/facilitate corrective action requests.
• Provide ETQ system training as needed.
• Ensure quality‑related data (audit results, customer complaints, supplier issues, calibration records, process performance metrics) are accurately captured and analyzed within the ETQ platform.
• Prepare and deliver weekly QMS performance reports aligned with established metrics.
• Support continuous improvement initiatives by promoting effective system utilization and quality management practices across the organization.

Requirements

• High School Diploma required.
• Bachelor’s degree in engineering, Quality, Manufacturing, Metallurgy, Industrial Technology, Supply Chain, or a related technical field (preferred).
• 5+ years of experience in Quality Systems, Quality Assurance, Manufacturing Quality, or related disciplines.
• Experience managing quality systems within a manufacturing environment.

Preferred Certifications

• ASQ Certified Quality Engineer (CQE)
• ASQ Certified Quality Auditor (CQA)
• ASQ Certified Manager of Quality/Organizational Excellence (CMQ/OE)
• Lead Auditor certification (ISO 9001 and/or AS9100)

Benefits

Carpenter Technology Company offers a competitive salary and a comprehensive benefits package including life, medical, dental, vision, flexible spending accounts, disability coverage, 401(k) with company contributions, and many other options for employees.