Quality Management System (QMS) Specialst

About the role

We are seeking a QMS Specialist to support our ballistic armor manufacturing sites through strong document control, ISO 9001 and BA9000 internal audit support, and day-to-day quality system administration. This role is responsible for keeping QMS documentation accurate, organized, current, and audit-ready while supporting manufacturing quality teams with records, process changes, training documentation, audit preparation, corrective action follow-up, and compliance requirements tied to ballistic armor production.

Responsibilities

• Support ISO 9001 and BA9000 internal audit activities for ballistic armor manufacturing sites, including audit scheduling, evidence gathering, documentation, and follow-up
• Conduct process and documentation audits to verify compliance with QMS requirements, manufacturing procedures, inspection records, and controlled work instructions
• Prepare audit summaries, maintain audit files, document nonconformances, and follow up with owners to ensure corrective actions are completed on time
• Administer the QMS document control process for supported manufacturing sites, ensuring procedures, forms, work instructions, inspection documents, and records are current and accessible
• Process document change requests, route approvals, update revision histories, release controlled documents, archive obsolete documents, and maintain document logs
• Maintain organized electronic and physical quality records, including audit records, training records, inspection-related documents, nonconformance records, and corrective action documentation
• Provide administrative support for QMS training, including tracking completion, maintaining sign-in sheets or training records, and helping ensure employees are trained on current procedures
• Support audit readiness for ballistic armor manufacturing processes, including material traceability, inspection documentation, process controls, and required quality records
• Monitor document updates, standard changes, and site process changes that impact ISO, BA9000, customer, or regulatory quality requirements
• Work closely with Quality, Operations, Engineering, and Production teams to keep controlled documents aligned with actual manufacturing and inspection practices
• Track and report basic QMS activity, including open document changes, audit findings, overdue corrective actions, training status, and record completion gaps
• Help standardize document control, audit preparation, recordkeeping, and quality system administration across ballistic armor manufacturing sites
• All other duties as assigned

Requirements

• Associate’s or Bachelor’s degree in Quality, Engineering, Business, or a related field preferred; equivalent hands-on quality, document control, or manufacturing experience will be considered
• 2–4+ years of experience in manufacturing quality, QMS administration, document control, internal auditing, inspection records, or quality records management
• Working knowledge of ISO 9001 required; BA9000, ballistic armor, defense manufacturing, or regulated manufacturing experience preferred
• Experience maintaining controlled documents, quality records, training records, audit files, corrective action logs, and other QMS administrative records
• Strong attention to detail, organization, follow-through, communication, and ability to support multiple manufacturing sites and priorities
• Willingness and ability to travel regularly to multiple sites

Preferred Qualifications

• ISO 9001 internal auditor, lead auditor, or similar audit training
• Experience with ballistic armor, body armor, defense products, composites, textiles, or other regulated manufacturing environments
• Experience supporting document control, inspection documentation, material traceability, lot records, or manufacturing quality records in a multi-site environment
• Basic continuous improvement experience, including Lean, Six Sigma, A3, 5S, standard work, or visual management

Benefits

• Medical, dental & vision insurance
• 401(k) with company match
• Employer paid life insurance and AD&D
• Employer paid disability
• Wellness program
• Adoption assistance
• Tuition assistance
• Employee assistance program
• Work life balance
• Paid time off (PTO), sick leave and paid holidays throughout the calendar year (consistent with relevant state law and company policies)