Quality Inspector

About the role

Deutsche Windtechnik is Germany’s largest Independent Service Provider, offering a comprehensive service package for Wind Turbine Generators (WTG) from one single source. With more than 9,000 WTGs under contract and more than 2,200 worldwide employees operating in Europe, the US, and Asia, Deutsche Windtechnik sets the bar for Independent Service Provider services. The Quality Inspector plays a key role in audits of DWT’s processes and procedures that directly impact field operations associated with, but not limited to, Operations and maintenances, EHS, Accounting and Finance, Training, Tool Calibration, Human Resources, Document Control, Records Management, and Procurement.

Responsibilities

The Quality Inspector enforces DWT’s policies and procedures and works with Leadership and functional area managers to create a culture and work environment that encourages setting and maintaining effective metrics and standards, identifying and resolving problems, ensuring a customer focus at all times, emphasizing a continual pursuit of improvement, and fostering mutual respect and communication within DWT. The Quality Inspector is responsible for working with DWT’s field teams to ensure that the correct operations and maintenances of the wind turbines under DWT’s care are performed.

• Performs quality control and performance audits and other quality related activities in support of the companies Quality Assurance Program.
• Supports turbine optimization and data analysis initiatives as required.
• Drives continuous improvement within the teams by actively gaining feedback by imbedding themselves with the teams during maintenances, troubleshooting and major component replacements.
• Provides internal communication regarding compliance issues and applicable regulation changes.
• Leads field audits and audits of key company processes.
• Tracks incident resolution and other QA related information in the company’s online incident management system.
• Aids in the creation of gap analysis to any new/changed procedures and processes.
• Assists with incident investigations and the implementation of related corrective and preventive actions.
• Works with the departments audited to resolve compliance issues, provide recommendation, communication on status of action resolution and bringing to management attention issues that require tracking corrective actions.
• Assists sites with proper records management and document control.
• Assists sites in ensuring that all incident preventive actions are being implemented.
• Performs root-cause analysis and other problem-solving activities to identify effective corrective actions and process improvements.
• Supports takeovers of new windfarms to DWT.
• Works with the company’s Operations staff to ensure that customer contractual obligations and performance expectations are met.
• Interfaces with operations and customer quality representatives concerning problems with quality control and ensures that effective corrective actions are implemented.
• Performs technical writing and reviews as required.

Requirements

• High school diploma or equivalent; additional education or training in quality or related field is a plus.
• 5 years of experience in a similar role or a combination of knowledge and experience of Operations and Quality systems application.
• Background in LEAN methods, tools, and implementation.
• Very Good knowledge of MS Office products (WORD, POWERPOINT, and EXCEL)
• Good writing skills
• Good presentation skills
• Good photography skills
• Ability to climb wind turbines and work at height when necessary.
• Valid driver’s license for state of residency
• Valid US Passport or ability to obtain one.
• Ability to travel 60-70% 3 to 4 nights a week in support of DWT projects with most weekends at home and, if needed, international travel

Benefits

• Eligibility after 6 months to participate in our 401k with immediately vested, generous company match.
• Generous PTO
• Excellent Medical/Dental/Vision Benefits.
• Competitive Compensation.
• Personalized and Ongoing Training.