Quality Improvement Specialist - Transplant - 140731

UC San Diego Health values and welcomes people from all backgrounds. If you possess the needed licensure and certifications and feel you have most of the qualifications or transferable skills, we encourage you to apply.

About the Role

Under minimal supervision, the Quality Improvement Specialist 3 provides advanced analytical support across transplant programs, including Heart Transplant/Ventricular Assist Device (VAD), Lung, Kidney, and Liver. This role is responsible for the review, analysis, validation, and reporting of complex statistical data related to patient outcomes for both internal and external stakeholders as well as regulatory bodies. The position performs detailed chart and database audits to ensure accurate, complete documentation in compliance with regulatory and accreditation requirements. The Quality Improvement Specialist 3 evaluates workflows and transplant processes, identifies opportunities for improvement, and supports or leads small to medium size quality improvement (QI) initiatives. Responsibilities also include preparing and delivering presentations, supporting QAPI (Quality Assurance and Performance Improvement) meetings, and contributing to program performance monitoring and compliance efforts.

Responsibilities

• Provide advanced analytical support for transplant programs, including Heart Transplant/VAD, Lung, Kidney, and Liver.
• Review, analyze, validate, and report complex statistical data related to patient outcomes for internal and external stakeholders and regulatory bodies.
• Perform detailed chart and database audits to ensure compliance with regulatory and accreditation requirements.
• Evaluate workflows and transplant processes to identify opportunities for improvement.
• Support or lead small to medium size quality improvement (QI) initiatives.
• Prepare and deliver presentations.
• Support QAPI (Quality Assurance and Performance Improvement) meetings.
• Contribute to program performance monitoring and compliance efforts.

Requirements

• Bachelor's degree in Nursing or other relevant healthcare profession, or a combination of comparable clinical education and/or experience.
• Three (3) or more years of relevant experience.
• Thorough knowledge of QI standards, clinical chart review and abstraction, and regulatory requirements.
• Thorough knowledge of QI models, measurement tools, and techniques, including collection, aggregation, abstraction, validation, analysis, and reporting of data.
• Detail-oriented with proven ability to manage time, complete projects, organize competing priorities, and address complex, urgent issues.
• Strong critical thinking and problem-solving skills to manage multiple levels of information and responsibilities.
• Strong interpersonal skills for collaborating with a broad range of clinical and technical staff and representatives of external regulatory agencies, and for mentoring lower-level QI staff.
• Strong verbal and written communication skills to effectively convey complex clinical and technical information and produce high-quality reports.
• Strong knowledge of various administrative and business software packages, and specialized applications for quality data management.
• Ability to influence staff, management, and clinicians at all levels and across departments.

Preferred Qualifications

• Lean Six Sigma training or certification.
• Certified Professional in Healthcare Quality (CPHQ).
• Experience working within a transplant program, organ procurement organization (OPO), or academic healthcare setting.

Special Conditions

• Must be able to work various hours and locations based on business needs.
• Employment is subject to a criminal background check and pre-employment physical.
• If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

Pay

Hiring Pay Scale: $102,061/year - $191,093/year

Schedule

Days, 8-Hour Shifts, Monday-Friday