Quality Improvement Specialist - SUD facility

Location: Recovery Centers of America – South Amboy, NJ, 901 Ernston Road, South Amboy, NJ

Schedule: Monday – Friday, 8:00 AM – 5:00 PM

Salary: Starts at $65,000

About the role

Are you passionate about healthcare quality and patient outcomes? Recovery Centers of America (RCA) is seeking a Quality Improvement (QI) Specialist to join our South Amboy team. In this role, you’ll help drive facility and company-wide quality improvement initiatives, ensuring the delivery of exceptional care, regulatory compliance, and a culture of continuous performance improvement in substance use disorder treatment.

Responsibilities

• Lead and collaborate with all departments to elevate quality of care and ensure compliance with local, state, federal, and accreditation standards (TJC, CARF).
• Collect, analyze, and monitor quality metrics to identify improvement opportunities and drive data-informed decisions.
• Develop, implement, and track performance improvement strategies to enhance efficiency, quality, safety, and patient outcomes.
• Facilitate survey readiness and maintain regulatory documentation and compliance matrices.
• Analyze incident trends, grievances, and patient satisfaction data to identify systemic issues and implement actionable improvements.
• Lead key committee meetings, including QAPI, Safety, Infection Control, and Medical Records.
• Educate and train staff on quality improvement, patient safety, and regulatory standards.
• Drive progress on Facility Balanced Scorecard metrics and ensure alignment with organizational goals.

Requirements

• Bachelor’s degree in a related field preferred.
• 1–3 years of experience in quality improvement, regulatory compliance, or healthcare operations (behavioral health or substance use disorder treatment preferred).
• Certification in healthcare quality/process improvement (e.g., Six Sigma Green Belt) preferred.
• Strong knowledge of healthcare regulatory requirements and accreditation standards.
• Proficiency in data collection, analysis, reporting, and Microsoft Office Suite.
• Strong organizational, analytical, communication, and problem-solving skills.
• Leadership skills with the ability to drive collaboration and continuous improvement initiatives.
• Commitment to ethical standards, HIPAA compliance, and cultural competence.

Benefits

• Play a key role in improving quality, safety, and patient outcomes in a mission-driven organization.
• Collaborate with a multidisciplinary team in a supportive, professional environment.
• Gain opportunities for professional growth and development in healthcare quality and compliance.