Quality Improvement Coordinator

About the Role

The Quality Improvement (QI) Coordinator supports the Quality Improvement department by performing administrative, analytical, and operational tasks that contribute to organizational compliance, quality outcomes, and performance improvement initiatives. This role assists with data collection, reporting, project coordination, QI activities, and interdepartmental communication to ensure alignment with regulatory, accreditation, and internal performance standards.

Responsibilities

• Perform administrative, analytical, and operational tasks to support quality improvement initiatives.
• Assist with data collection, reporting, and project coordination.
• Support QI activities and interdepartmental communication.
• Ensure alignment with regulatory, accreditation, and internal performance standards.

Requirements

• High School diploma or equivalent (required).
• Coursework or certification in healthcare administration, quality improvement, or related field (preferred).
• General office or administrative experience (required).
• Computer proficiency with Microsoft Office (Word, Excel, Outlook, Access, PowerPoint).
• Experience in healthcare, managed care (HMO), utilization management, or quality improvement (preferred).
• Experience supporting projects or data tracking (preferred).
• Typing proficiency at 40 words per minute with accuracy (required).
• QI-related certifications (e.g., Lean Six Sigma Yellow Belt) (preferred but not required).

Skills & Abilities

• Strong organizational and time-management skills.
• Ability to manage multiple tasks with accuracy and attention to detail.
• Strong written and verbal communication abilities.
• Knowledge of office equipment (fax, printer, copier, scanners, etc.).
• Ability to work independently and collaboratively.
• Flexibility, adaptability, and professionalism in a fast-paced environment.
• Strong focus, ability to multitask, meet deadlines, and maintain confidentiality.

Physical & Environmental Requirements

• Primarily computer-based work with sitting required for most of the workday.
• Occasional light physical activity, including standing, walking, and lifting items up to 20 pounds.
• Routine mobility tasks such as bending, reaching, squatting, and climbing stairs multiple times per day.
• Work is performed in a typical office environment with moderate noise levels.

Pay

$26.00 - $29.00 / hourly