Quality Improvement Consultant 2

About Us

Baylor Scott & White Health promotes the well-being of all individuals, families, and communities. We are dedicated to serving faithfully, constantly striving for better, supporting one another and those we serve, and making an impact through initiative and exceptional experiences.

Benefits

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Job Summary

Provides senior consultant expertise and leadership to teams. Achieves improved outcomes and sustainable change. Helps BSWH strategy deliver high-quality, safe care. Achieves excellence by regulatory statutes, policies, and procedures.

Essential Functions of the Role

• Serves as a senior internal consultant for quality and patient safety initiatives and medium to large scale projects through BSWH.
• Facilitates, coordinates, and manages projects for quality improvement teams and strategic planning sessions.
• Provides support for other meetings and committees as needed.
• Provides leadership, coaching, and mentoring to team members and managers in quality care and regulatory issues.
• Partners with teams and managers to develop indicators and find improvement opportunities.
• Makes sure to monitor and evaluate care quality based on evidence, regulations, and data testing.
• Prepares and submits timely reports on work team progress to stakeholders.
• Works with staff to use audit strategies, data extraction, observation, surveys, focus groups, or other tools to improve care and service quality.
• Partners to develop, interpret, and administer policies, procedures, and practices.
• Aims to provide high-quality, safe care and meet federal and state requirements.
• Applies a wide range of data techniques, and process or quality improvement tools to drive improvements.
• Represents BSWH at local, regional, state, or national health care partners.
• Participates and/or manages unit and/or facility huddles.
• Helps the ZERO Harm rounding process as directed by leadership.

Key Success Factors

• Experienced knowledge of tools and techniques of quality performance measurement and data testing.
• Experienced knowledge of Texas, Joint Commission and CMS standards.
• Experienced knowledge of trends, developments, and research in providing high-quality safe care.
• Skilled facilitator, coach, consultant, influencer.
• Management and strategic thinking skills.
• Investigative and problem-solving skills.
• Skilled in the use of computers, and related software applications.
• Excellent verbal, social and written communication skills.
• Skilled in mentoring, training, and developing instructional materials to educate leadership and staff in quality, patient safety, and regulatory issues.
• Skilled in working collaboratively and effectively with a wide range of stakeholders and across organizational lines and teams.
• Skilled in identifying and deploying required project management processes, tools, and templates needed to successfully drive initiatives.
• Skilled in partnering with key stakeholders to identify impediments to success and recommend and implement corrective action and/or mitigation.
• Skilled in prioritizing tasks to meet desired deadlines.

Qualifications

• Education: Bachelor's
• Experience: 5 Years of Experience