Quality Improvement Consultant 2

About the role

This is a hybrid position. At Baylor Scott & White Health, we promote the well-being of all individuals, families, and communities. We are the largest not-for-profit healthcare system in Texas dedicated to empowering you to live well. Our core values guide us: serving faithfully, constantly striving for better, supporting one another, and making an impact.

Benefits

Our benefits are designed to help you live well. Details on coverage and eligibility can be found on the Baylor Scott & White Benefits Hub, where you can explore our offerings, including:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based on position type and/or level.

Job Summary

Serves as a senior internal consultant for quality and patient safety initiatives and medium to large scale projects through BSWH. Facilitates, coordinates, and manages projects for quality improvement teams and strategic planning sessions. Provides support for other meetings and committees as needed. Provides leadership, coaching, and mentoring to team members and managers in quality care and regulatory issues. In partnership with teams and managers, develops indicators and finds improvement opportunities. Monitors and evaluates care quality based on evidence, regulations, and data testing. Prepares and submits timely reports on work team progress to stakeholders. Works with staff to use audit strategies, data extraction, observation, surveys, focus groups, or other tools to improve care and service quality. Partners develop, interpret, and administer policies, procedures, and practices to provide high-quality, safe care and meet federal and state requirements. Applies a wide range of data techniques and process or quality improvement tools to drive improvements. Represents BSWH at local, regional, state, or national health care partners. Participates and/or manages unit and/or facility huddles. Helps the ZERO Harm rounding process as directed by leadership.

Essential Functions of the Role

• Serves as a senior internal consultant for quality and patient safety initiatives and medium to large scale projects through BSWH.
• Facilitates, coordinates, and manages projects for quality improvement teams and strategic planning sessions.
• Provides support for other meetings and committees as needed.
• Provides leadership, coaching, and mentoring to team members and managers in quality care and regulatory issues.
• In partnership with teams and managers, develops indicators and finds improvement opportunities.
• Makes sure care quality is monitored and evaluated based on evidence, regulations, and data testing.
• Presents progress, barriers, lessons learned, and related topics for strategic improvement priorities to stakeholders.
• Works with staff to use audit strategies, data extraction, observation, surveys, focus groups, or other tools to improve care and service quality.
• Partners develop, interpret, and administer policies, procedures, and practices to provide high-quality, safe care and meet federal and state requirements.
• Applies a wide range of data techniques and process or quality improvement tools to drive improvements.
• Represents BSWH at local, regional, state, or national health care partners.
• Participates and/or manages unit and/or facility huddles.
• Helps the ZERO Harm rounding process as directed by leadership.

Key Success Factors

• Experienced knowledge of tools and techniques of quality performance measurement and data testing.
• Experienced knowledge of Texas, Joint Commission and CMS standards.
• Experienced knowledge of trends, developments, and research in providing high-quality safe care.
• Skilled facilitator, coach, consultant, influencer.
• Management and strategic thinking skills.
• Investigative and problem-solving skills.
• Skilled in the use of computers and related software applications.
• Excellent verbal, social, and written communication skills.
• Skilled in mentoring, training, and developing instructional materials to educate leadership and staff in quality, patient safety, and regulatory issues.
• Skilled in working collaboratively and effectively with a wide range of stakeholders and across organizational lines and teams.
• Skilled in identifying and deploying required project management processes, tools, and templates needed to successfully drive initiatives.
• Skilled in partnering with key stakeholders to identify impediments to success and recommend and implement corrective action and/or mitigation.
• Skilled in working alone or with varying levels of direction or indirect supervision and guidance.
• Skilled in appropriately prioritizing tasks to meet desired deadlines.

Qualifications

• Education: Bachelor's
• Experience: 5 Years of Experience